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STARBUCKS/BARISTA

Job Overview

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is America’s largest grocery retailer, with a rich history that began over a century ago from a single small grocery store in Cincinnati. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different banners, making it a trusted household name for grocery shopping nationwide. As a company deeply rooted in community values and a commitment to innovation, Kroger strives to create exceptional experiences for customers, associates, and communities alike. The company’s mission, To Feed the Human Spirit, reflects its goal of nourishing not only bodies but also the lives and aspirations of the people it serves. Kroger’s growth and success have been driven by diverse teams passionate about food and people coming together with a shared purpose. The company is proud to embody core values of respect, honesty, integrity, diversity, inclusion, and safety in every aspect of its operations.

This role centers around providing outstanding customer service in a welcoming, safe, and clean environment to encourage customer loyalty and return visits. As a Kroger associate, you will be expected to treat both customers and fellow employees ethically and fairly, fostering an inclusive and respectful workplace culture. You will be responsible for delivering the right products at the right time with accurate pricing, all while representing Kroger’s strong commitment to community and workplace responsibility. The role requires not only excellent customer service skills but also product knowledge, teamwork, and the ability to maintain operational standards in a fast-paced environment.

Associates will engage with customers by answering product questions, making helpful suggestions, and ensuring product freshness and quality. Responsibilities include preparing beverages to company standards, offering product samples, managing inventory, and maintaining safety and cleanliness standards in the workplace. Associates in this role are vital contributors to Kroger’s promise of amazing customer experiences and community-centered service.

Kroger supports its associates through comprehensive benefits aimed at enhancing physical, emotional, and financial well-being. Employees enjoy a wide range of healthcare coverage options, flexible scheduling with paid time off, free counseling and financial coaching, valuable discounts, tuition reimbursement, and robust career development opportunities. Kroger offers both part-time and full-time positions with a nurturing environment that encourages growth and learning, making it an excellent place to build a career in the retail and grocery industry. Whether you’re looking to start a new career or continue your professional journey, Kroger’s family-oriented culture and commitment to associate development will help you thrive and succeed.

Job Requirements

  • Minimum excellent customer service skills
  • ability to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • any previous comparable experience
  • ability to work cooperatively in a high paced environment
  • ability to manage conflict reasonably and cooperatively
  • ability to act with honesty and integrity
  • ability to follow directions and seek assistance when necessary
  • ability to provide support through interaction with minors, individuals with special needs, and older adults

Job Duties

  • Provide exceptional customer service in a safe and clean environment
  • treat customers and employees in a fair and ethical manner
  • promote an inclusive work environment
  • provide the right products at the right time with fair and accurate pricing
  • demonstrate company values of respect, honesty, integrity, diversity, inclusion and safety
  • create an environment that enables customers to feel welcome, important and appreciated
  • answer questions regarding products and make suggestions
  • collaborate with associates and promote teamwork
  • prepare beverages to recipe and standards
  • tender transactions using company best practices
  • offer product samples and inform customers of specials
  • provide customers with fresh products and correct portion sizes
  • recommend coffee shop items
  • use equipment according to company guidelines
  • prepare, package, label and inventory ingredients and merchandise
  • check product quality and review sell by dates
  • properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • label, stock and inventory department merchandise
  • report product ordering and shipping discrepancies
  • stay current with present, future, seasonal and special ads
  • reinforce safety programs and adhere to all food safety regulations
  • practice preventive maintenance and notify management of equipment needing repair
  • report customer or employee accidents and safety risks
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • act with honesty and integrity regarding customer and business information
  • follow directions and seek assistance to resolve issues
  • provide support to minors, individuals with special needs, and older adults
  • perform job functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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