Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Dillons, based in Hutchinson, Kansas, is a proud member of The Kroger Company family, a leading retail grocery company that has served communities since its merger with Kroger in 1983. Dillons operates over 60 stores throughout Kansas, providing customers with quality products and exceptional service. The company is deeply committed to feeding the human spirit through innovation, dedication to customer satisfaction, and fostering a diverse and inclusive work environment. Taking pride in being both community-oriented and forward-thinking, Dillons emphasizes teamwork, respect, honesty, integrity, and safety as core values, which guide all associates in their daily responsibilities.
As part of the Kroger family, Dillons brings together passionate and diverse teams who share a common goal: to create exceptional experiences for customers and colleagues alike. Food is at the heart of everything Dillons does, and the company strives to provide not just groceries but also a sense of community and connection. Employees of Dillons enjoy opportunities for career growth, competitive benefits, and a supportive workplace culture that values every individual’s contribution.
The role available at Dillons involves delivering exceptional customer service in a safe and clean environment, ensuring customers have positive experiences that encourage them to return. This position focuses on creating an inclusive and respectful atmosphere, treating both customers and colleagues fairly and ethically. The role requires associates to promote the right products with accurate, fair pricing and to embody the company’s core values throughout all interactions. Customer engagement involves answering questions, collaborating with team members, and offering product suggestions to meet customer needs effectively. The position also demands attention to safety, food quality, and equipment maintenance, ensuring the store complies with all relevant regulations.
This opportunity is ideal for individuals who are caring, purpose-driven, and eager to learn. The company offers flexible scheduling with both part-time and full-time roles available, making it suitable for those seeking new career paths or supplementary income. Alongside the responsibilities of providing excellent service and product knowledge, associates benefit from robust training programs and continuous education opportunities. The company supports employee well-being through comprehensive healthcare coverage, paid time off, tuition reimbursement, and financial and emotional support, making it a nurturing environment for long-term growth and success.
Dillons invites applicants who want to be part of a team that values diversity, inclusion, and community impact. Whether starting a career or continuing a journey in retail grocery, associates at Dillons play a key role in delivering the company’s promise to feed the human spirit with quality service, respect, and integrity. The company’s dedication to associate development and comprehensive benefits package ensures that employees are supported in balancing work and life while advancing their professional goals. Join Dillons today and build your future with a company that cares about you and the customers it serves.
As part of the Kroger family, Dillons brings together passionate and diverse teams who share a common goal: to create exceptional experiences for customers and colleagues alike. Food is at the heart of everything Dillons does, and the company strives to provide not just groceries but also a sense of community and connection. Employees of Dillons enjoy opportunities for career growth, competitive benefits, and a supportive workplace culture that values every individual’s contribution.
The role available at Dillons involves delivering exceptional customer service in a safe and clean environment, ensuring customers have positive experiences that encourage them to return. This position focuses on creating an inclusive and respectful atmosphere, treating both customers and colleagues fairly and ethically. The role requires associates to promote the right products with accurate, fair pricing and to embody the company’s core values throughout all interactions. Customer engagement involves answering questions, collaborating with team members, and offering product suggestions to meet customer needs effectively. The position also demands attention to safety, food quality, and equipment maintenance, ensuring the store complies with all relevant regulations.
This opportunity is ideal for individuals who are caring, purpose-driven, and eager to learn. The company offers flexible scheduling with both part-time and full-time roles available, making it suitable for those seeking new career paths or supplementary income. Alongside the responsibilities of providing excellent service and product knowledge, associates benefit from robust training programs and continuous education opportunities. The company supports employee well-being through comprehensive healthcare coverage, paid time off, tuition reimbursement, and financial and emotional support, making it a nurturing environment for long-term growth and success.
Dillons invites applicants who want to be part of a team that values diversity, inclusion, and community impact. Whether starting a career or continuing a journey in retail grocery, associates at Dillons play a key role in delivering the company’s promise to feed the human spirit with quality service, respect, and integrity. The company’s dedication to associate development and comprehensive benefits package ensures that employees are supported in balancing work and life while advancing their professional goals. Join Dillons today and build your future with a company that cares about you and the customers it serves.
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to work in a cooperative team environment
- Strong interpersonal and communication skills
- Basic knowledge of food safety and quality standards
- Ability to operate kitchen and coffee shop equipment
- Experience in retail or food service is a plus
- High school diploma or equivalent preferred
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review 'sell by' dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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