
Job Overview
Compensation
Hourly
Range $17.10 - $23.47
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
This opportunity is presented by a reputable retail company known for its commitment to exceptional customer service and community values. The company operates with a focus on creating a welcoming and inclusive environment for both customers and employees. Renowned for its dedication to quality products and fair pricing, the company fosters an ethical workplace culture that emphasizes respect, honesty, integrity, diversity, inclusion, and safety.
The role involves delivering outstanding customer service in a safe and clean environment to ensure customers not only have their needs met but also feel valued, encouraging repeat visits. The employee will be part of a dynamic team that collaborates to achieve store goals by providing knowledgeable assistance about the products sold within the department and throughout the store. This position demands an individual who can maintain current product knowledge, effectively communicate with customers, and uphold the company's core values.
Responsibilities include preparing beverage selections to precise recipes and standards, handling transactions using company best practices, and offering product samples to enhance customer experience and promote new items. The role also requires maintaining product quality by checking freshness, labeling, stocking, and managing inventory, as well as using all necessary coffee shop and kitchen equipment according to company guidelines. Safety is paramount, and the employee is expected to adhere to food safety regulations, report any unsafe conditions or incidents, and participate in preventive maintenance by identifying equipment issues.
This position suits candidates who thrive in a fast-paced environment, can handle conflict with professionalism and integrity, and who are committed to upholding honest and ethical business practices. The role requires someone who can provide support and assistance to a diverse customer base, including minors, individuals with special needs, and older adults. The ability to follow directions and seek assistance when necessary is essential to ensure excellent customer service and smooth business operations.
Overall, this role is a fantastic opportunity for individuals passionate about customer service, teamwork, and contributing positively to a company dedicated to ethical standards and community responsibility. Although previous experience is desired, excellent customer service skills are the minimum requirement, making this a great entry point for motivated individuals seeking growth in a retail environment.
The role involves delivering outstanding customer service in a safe and clean environment to ensure customers not only have their needs met but also feel valued, encouraging repeat visits. The employee will be part of a dynamic team that collaborates to achieve store goals by providing knowledgeable assistance about the products sold within the department and throughout the store. This position demands an individual who can maintain current product knowledge, effectively communicate with customers, and uphold the company's core values.
Responsibilities include preparing beverage selections to precise recipes and standards, handling transactions using company best practices, and offering product samples to enhance customer experience and promote new items. The role also requires maintaining product quality by checking freshness, labeling, stocking, and managing inventory, as well as using all necessary coffee shop and kitchen equipment according to company guidelines. Safety is paramount, and the employee is expected to adhere to food safety regulations, report any unsafe conditions or incidents, and participate in preventive maintenance by identifying equipment issues.
This position suits candidates who thrive in a fast-paced environment, can handle conflict with professionalism and integrity, and who are committed to upholding honest and ethical business practices. The role requires someone who can provide support and assistance to a diverse customer base, including minors, individuals with special needs, and older adults. The ability to follow directions and seek assistance when necessary is essential to ensure excellent customer service and smooth business operations.
Overall, this role is a fantastic opportunity for individuals passionate about customer service, teamwork, and contributing positively to a company dedicated to ethical standards and community responsibility. Although previous experience is desired, excellent customer service skills are the minimum requirement, making this a great entry point for motivated individuals seeking growth in a retail environment.
Job Requirements
- High school diploma or equivalent
- excellent customer service skills
- ability to handle food and beverage preparation
- ability to operate kitchen and coffee shop equipment
- ability to work in a fast-paced environment
- ability to manage conflict and cooperate with team members
- ability to follow safety and food regulations
- must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- previous comparable experience is desired
- ability to work cooperatively in high-paced and sometimes stressful environments
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity
- ability to follow directions and seek assistance when necessary
- strong interpersonal and communication skills
- knowledge of food safety regulations
- basic equipment operation skills
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees fairly and ethically
- promote an inclusive work environment
- provide the right products at the right time with fair and accurate pricing
- demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- answer questions regarding products sold within the department and throughout the store
- gain and maintain knowledge of products to make suggestions
- collaborate with associates and promote teamwork
- prepare beverage selections to recipes and standards
- tend transactions using company best practices
- offer product samples and inform customers of specials
- provide fresh products with correct portion size
- recommend coffee shop items
- use all equipment according to guidelines
- prepare, package, label and inventory ingredients
- check product quality and review sell-by dates
- reinforce safety programs and comply with safety procedures
- report product ordering or shipping discrepancies
- practice preventive maintenance and notify management of repair needs
- report accidents, safety risks or illegal activity
- manage conflict reasonably and cooperatively
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary
- provide support to minors, individuals with special needs or older adults
- perform essential job functions with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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