STARBUCKS/BARISTA

Pay Less, now part of The Kroger Company since 1999, operates nine stores across Indiana in cities including Anderson, Lafayette, Muncie, and West Lafayette. As a longstanding grocery retailer, Pay Less takes pride in serving diverse communities by offering a wide range of food products and exceptional customer service rooted in core values like respect, honesty, integrity, diversity, inclusion, and safety. Established within the larger Kroger family of companies, Pay Less embraces a collaborative culture focused on feeding the human spirit through innovative food solutions, community engagement, and employee development. This role is more than just a position; it is an opportunity to be part of a team that values people and encourages personal and professional growth.

The Customer Service Associate role at Pay Less is designed to ensure customers have a positive, welcoming, and safe shopping experience that encourages their return visits. This position is responsible for delivering exceptional service in a clean environment, promoting ethical behavior, and contributing to an inclusive workspace. Associates will engage with customers to answer questions about products, recommend items, and provide samples to enrich the shopping experience. Teamwork and collaboration with fellow employees are essential to achieving store goals and maintaining the high standards associated with Pay Less stores.

The role demands knowledge of department products as well as the skill to prepare beverages according to recipe standards and customer preferences. Using industry-standard equipment such as espresso machines, blenders, and ovens, associates prepare high-quality products while following safety and quality guidelines. Additionally, the position includes responsibilities like stock inventory, labeling, monitoring product freshness, and reporting discrepancies to managers. Associates are encouraged to foster a respectful, honest, and safe environment not only for customers but for fellow employees and the community. Pay Less supports career growth with extensive training programs and access to continuing education reimbursement, ensuring that employees can grow their skills and advance within the company.

Employees benefit from flexible scheduling options in both full-time and part-time roles, comprehensive healthcare plans covering medical, dental, vision, and prescriptions, and paid time off encompassing holidays and sick leave. The Employee Assistance Program offers confidential emotional and financial support, while valuable discounts on food, travel, and technology provide additional perks. Pay Less recognizes the importance of a balanced work-life experience and strives to create a workplace where associates feel valued and supported. This position is ideal for individuals who are caring, purpose-driven, and eager to learn within a dynamic retail and food service environment. Candidates seeking either a part-time role or a pathway for career advancement will find this opportunity aligned with their goals.