
Job Overview
Compensation
Hourly
Range $17.90 - $25.11
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
training programs
Employee assistance program
Job Description
This opportunity is offered by a retail business that places a high emphasis on customer service and environmental safety and cleanliness. The company fosters a culture based on core values including respect, honesty, integrity, diversity, inclusion, and safety which are demonstrated in every aspect of its operations. Known for maintaining an inclusive work environment and ethical treatment of customers and employees alike, the establishment ensures that every interaction is handled with the highest standards of professionalism and care. Through its commitment to these principles, the company aims to provide the right products at the right time, paired with fair and accurate pricing, thereby enhancing customer satisfaction and loyalty.
The role within this environment is mainly centered on delivering exceptional customer service while ensuring a safe and clean setting for both customers and employees. This position requires a proactive approach to creating a welcoming atmosphere where customers feel valued and appreciated. You'll be responsible for answering product inquiries, offering product samples, and providing accurate information about store specials and merchandise. A key part of the job involves preparing beverages to customer specifications and adhering to company best practices in transaction processing. Collaborating with other associates to achieve broader store goals will also be a consistent element. This position provides a unique blend of customer interaction, product knowledge, teamwork, and adherence to safety and quality standards. It is an excellent fit for individuals who thrive in dynamic retail environments and who are passionate about fostering positive customer experiences that promote return visits. There's a focus on managing product freshness, inventory accuracy, and compliance with food safety regulations which adds a layer of responsibility and professionalism to the role.
The role within this environment is mainly centered on delivering exceptional customer service while ensuring a safe and clean setting for both customers and employees. This position requires a proactive approach to creating a welcoming atmosphere where customers feel valued and appreciated. You'll be responsible for answering product inquiries, offering product samples, and providing accurate information about store specials and merchandise. A key part of the job involves preparing beverages to customer specifications and adhering to company best practices in transaction processing. Collaborating with other associates to achieve broader store goals will also be a consistent element. This position provides a unique blend of customer interaction, product knowledge, teamwork, and adherence to safety and quality standards. It is an excellent fit for individuals who thrive in dynamic retail environments and who are passionate about fostering positive customer experiences that promote return visits. There's a focus on managing product freshness, inventory accuracy, and compliance with food safety regulations which adds a layer of responsibility and professionalism to the role.
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to create a welcoming environment for customers
- Knowledge of product offerings and ability to make recommendations
- Teamwork and collaboration skills
- Ability to prepare beverages and operate associated equipment
- Knowledge of safety and food safety regulations
- Ability to manage conflicts reasonably and cooperatively
- Strong integrity and honesty
- Ability to follow directions and seek assistance when needed
- Experience in similar customer service roles preferred but not required
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Answer questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products to respond to questions and make suggestions
- Collaborate with associates and promote teamwork
- Prepare beverage selections to recipe and standards and to customer's requests
- Tender transactions using company best practices
- Offer product samples and inform customers of specials
- Provide customers with fresh products and correct portion size
- Recommend coffee shop items
- Use all equipment according to company guidelines
- Prepare, package, label and inventory ingredients
- Check product quality and review sell by dates
- Properly use kitchen equipment including espresso machines and blenders
- Label, stock and inventory department merchandise
- Report ordering and shipping discrepancies
- Stay current with seasonal and special ads
- Comply with safety procedures and food safety regulations
- Identify and report unsafe conditions
- Practice preventive maintenance on equipment
- Report accidents and safety risks
- Manage conflict cooperatively
- Act with honesty and integrity
- Follow directions and seek assistance
- Provide support to minors, individuals with special needs, and older adults
- Perform essential job functions with or without accommodation
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

