STARBUCKS/BARISTA

The hiring establishment is a retail company with a focus on providing exceptional customer service in a safe and clean environment. The company values treating customers and employees fairly and ethically, promoting an inclusive work environment, and being a responsible member of the community. It is committed to delivering the right products at the right time with fair and accurate pricing, upholding its core values of respect, honesty, integrity, diversity, inclusion, and safety.

This role centers on ensuring customers have an outstanding shopping experience that encourages their return visits. The employee will be responsible for engaging with customers in a welcoming and appreciative manner, answering questions about products sold within the department and storewide, and maintaining extensive knowledge of the department's products. The position also emphasizes teamwork and collaboration to help achieve overall company and store goals.

Additional responsibilities include preparing beverage selections according to recipe standards and customer requests, handling transactions using company best practices, and offering product samples to introduce customers to new items and specials. The role requires adherence to food safety regulations, maintaining product freshness and quality, and proper use of equipment including kitchen tools, espresso machines, blenders, scales, and steamers. Employees will also be expected to manage inventory by labeling, stocking, and reviewing merchandise quality.

Safety plays a critical role in this position, with the need to identify and report unsafe conditions, adhere to safety programs, and practice preventive maintenance by inspecting equipment. The employee must be vigilant in reporting any accidents, safety risks, or illegal activity to the store management. Additionally, the role demands cooperative work in fast-paced and sometimes stressful environments, managing conflict reasonably and non-confrontationally, and demonstrating honesty and integrity with customer and business information.

This role is suited for candidates who exhibit excellent customer service skills, the ability to follow directions, and the willingness to seek assistance when needed to resolve customer or business issues. Providing support and assistance through direct interaction with minors, individuals with special needs, or older adults is also an important aspect of the position. The ability to perform essential job functions with or without reasonable accommodation is required.

Overall, this position offers an opportunity to work within a respected retail environment that values inclusion, teamwork, and customer satisfaction while ensuring safety and quality in all operations, making it an ideal role for those passionate about service and community involvement.