
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.90 - $25.11
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible schedule
Job Description
King Soopers is a well-established supermarket chain based in Colorado, with a proud history of serving communities in Colorado and Wyoming through over 115 stores. Since merging with The Kroger Company in 1983, King Soopers has become part of the Kroger family of companies, one of the largest and most trusted retail grocery chains in the United States. Together, these companies bring diverse teams of passionate food and people enthusiasts with a shared purpose: to Feed the Human Spirit. King Soopers emphasizes innovation, community engagement, and delivering exceptional customer experiences, all while maintaining a strong commitment to core values such as respect, honesty, integrity, diversity, inclusion, and safety.
The role within King Soopers is centered on delivering exceptional customer service in a clean, safe, and welcoming store environment. Employees in this role serve as the face of the company, responsible for creating an environment where customers feel valued, appreciated, and confident in their shopping experience. This position not only involves direct interaction with customers but also requires cooperation with fellow associates to meet and exceed company goals and uphold the company’s values.
This role is ideally suited for individuals who are caring, purpose-driven, and eager to learn and grow, whether they seek part-time opportunities or a full career path. Representatives will be responsible for accurately preparing beverage selections, offering product samples, answering customer queries, maintaining product quality, and operating various kitchen and coffee shop equipment. Attention to detail when it comes to inventory management, safety regulations, and preventive maintenance is also crucial in this position. Employees will contribute to a respectful and inclusive workplace that champions ethical behavior and community responsibility.
King Soopers provides a supportive work environment with flexible scheduling options, comprehensive benefits, and opportunities for career development through training programs and tuition reimbursement. The company promotes wellness through access to emotional and financial support services and discounts on purchases that enhance associates’ quality of life. With a focus on empowerment and growth, King Soopers offers employees the resources they need to succeed both professionally and personally. Joining King Soopers means becoming part of a team dedicated to making a positive impact in the communities they serve while fostering a fulfilling and motivating workplace culture.
The role within King Soopers is centered on delivering exceptional customer service in a clean, safe, and welcoming store environment. Employees in this role serve as the face of the company, responsible for creating an environment where customers feel valued, appreciated, and confident in their shopping experience. This position not only involves direct interaction with customers but also requires cooperation with fellow associates to meet and exceed company goals and uphold the company’s values.
This role is ideally suited for individuals who are caring, purpose-driven, and eager to learn and grow, whether they seek part-time opportunities or a full career path. Representatives will be responsible for accurately preparing beverage selections, offering product samples, answering customer queries, maintaining product quality, and operating various kitchen and coffee shop equipment. Attention to detail when it comes to inventory management, safety regulations, and preventive maintenance is also crucial in this position. Employees will contribute to a respectful and inclusive workplace that champions ethical behavior and community responsibility.
King Soopers provides a supportive work environment with flexible scheduling options, comprehensive benefits, and opportunities for career development through training programs and tuition reimbursement. The company promotes wellness through access to emotional and financial support services and discounts on purchases that enhance associates’ quality of life. With a focus on empowerment and growth, King Soopers offers employees the resources they need to succeed both professionally and personally. Joining King Soopers means becoming part of a team dedicated to making a positive impact in the communities they serve while fostering a fulfilling and motivating workplace culture.
Job Requirements
- Excellent customer service skills
- Ability to operate coffee shop equipment such as espresso machine, blender, computerized scale and steamer
- Ability to uphold safety and food handling regulations
- Ability to manage conflict in a cooperative manner
- Ability to follow directions and seek assistance
- Ability to work in a fast-paced environment
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to create a welcoming and inclusive environment for all customers
- Effective communication skills
- Knowledge of products sold within the department
- Ability to operate coffee shop and kitchen equipment safely and efficiently
- Ability to work well in a team and promote collaboration
- Attention to detail with inventory and product quality
- Ability to adhere to safety and food handling regulations
- Ability to manage conflict professionally
- Demonstrate honesty, integrity, and ethical behavior
- Ability to follow directions and seek assistance when needed
- Ability to provide support to diverse customer groups including minors, individuals with special needs, and older adults
- Willingness to learn and grow within the company
- Previous comparable experience is desired but not required
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review "sell by" dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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