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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Flexible
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Benefits

Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Training programs and career development

Job Description

The Kroger Family of Companies stands as the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different brand names. With humble origins from a tiny Cincinnati grocery store over a century ago, Kroger has grown into an industry leader known for innovation, diversity, and commitment to customer satisfaction. At Kroger, the focus is on feeding the human spirit by bringing together diverse teams passionate about food and people. The company is dedicated to creating amazing experiences for customers, communities, and employees alike by putting food at the heart of everything they do. The Kroger culture emphasizes respect, honesty, integrity, diversity, inclusion, and safety, fostering an inclusive work environment where every employee is valued and empowered to thrive.

This role offers a unique opportunity to join the Kroger family, whether seeking a part-time job or a new career path. The position focuses on delivering exceptional customer service in a safe and clean environment, ensuring that customers feel welcome, important, and appreciated. Employees in this role contribute to Kroger's mission by treating customers and coworkers fairly and ethically and by providing the right products at the right time with fair and accurate pricing. The emphasis is on upholding Kroger's core values and promoting an inclusive and responsible community presence.

The position requires employees to engage with customers by answering questions about products, making helpful suggestions, and providing product samples. Employees prepare beverage selections to company recipes and standards, use proper equipment, and handle transactions securely. They ensure products are fresh, of high quality, and appropriately portioned to minimize waste. Additionally, employees maintain knowledge of current, seasonal, and promotional ads to inform and assist customers effectively.

Working in this role means collaborating with team members to achieve company goals while adhering to safety programs and food safety guidelines. Employees support the smooth operation of the department or store by managing inventory, labeling, and stocking merchandise, as well as reporting discrepancies or issues to management. This position requires vigilance to identify unsafe conditions and contribute to a safe work environment by reporting accidents, safety risks, or suspicious activities.

Kroger invests in its employees' success by offering comprehensive benefits that support physical, emotional, and financial well-being. Associates have access to extensive healthcare coverage including medical, dental, vision, and prescription plans. Flexible scheduling accommodates full- or part-time roles with paid time off, holidays, and sick leave based on eligibility. Emotional support is provided through counseling and financial coaching, while generous employee discounts extend to food, travel, technology, and more. Notably, Kroger offers an industry-leading continuing education program with up to $21,000 in tuition reimbursement, promoting professional growth through training and diverse career pathways.

By joining Kroger, employees become part of a community dedicated to fostering growth, learning, and success both professionally and personally. The company values integrity, fairness, and inclusiveness and supports team members in building meaningful careers while contributing positively to the communities they serve. This role is ideal for individuals who are caring, purpose-driven, and eager to learn and grow within a respected organization that values its people and places food at the core of its mission.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any previous comparable experience
  • Knowledge of food safety regulations and guidelines
  • Ability to operate kitchen equipment including espresso machine, blender, computerized scale and steamer
  • Ability to stock and inventory merchandise
  • Strong teamwork and communication skills
  • Basic math and cash handling skills
  • Willingness to learn and adapt in a fast-paced environment

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients and merchandise
  • Check product quality to ensure freshness
  • Review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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