Kroger logo

STARBUCKS/BARISTA

Job Overview

moneybag

Compensation

Hourly
Range $14.75 - $17.00
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Our company is a reputable retail establishment committed to delivering exceptional customer experiences daily. Recognized for our inclusive environment and community responsibility, we operate with core values rooted in respect, honesty, integrity, diversity, inclusion, and safety. As a vibrant retail outlet that emphasizes quality service and product accessibility, we take pride in fostering a welcoming atmosphere for both customers and employees alike. Our focus extends to providing right products at the right time, ensuring fair and accurate pricing while maintaining a clean and safe environment. This commitment not only enhances customer satisfaction but also encourages return visits, building lasting customer relationships and community trust.

We are currently seeking a dedicated Coffee Shop Associate to join our team, a role that blends customer service excellence with product knowledge and operational skills. The Coffee Shop Associate will create an inviting environment for customers, making them feel valued and appreciated through prompt and courteous service. This role requires a proactive approach to answering product questions, offering samples, and recommending coffee shop items, thereby enhancing the customer experience and driving sales. Daily duties include preparing beverage selections following standard recipes and customer preferences, operating equipment such as espresso machines and blenders, and ensuring product freshness and proper portion sizes to prevent shrinkage. The associate will collaborate with other team members to achieve store goals, uphold safety standards, and maintain equipment in optimal condition. This position demands a cooperative spirit and the ability to manage conflict with integrity and respect, supporting an ethical and inclusive workplace for all. Prior experience in a similar environment is desirable, although excellent customer service skills remain the core qualification for success in this role. This opportunity offers a chance to be part of a community-oriented company that values personal development and teamwork alongside a dynamic customer service role in a fast-paced, engaging setting.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any previous comparable experience
  • Knowledge of beverage preparation and coffee shop equipment use
  • Ability to provide excellent customer service and product knowledge
  • Strong teamwork and communication skills
  • Awareness of safety procedures and food safety regulations
  • Capability to maintain product quality and inventory accuracy
  • Basic math skills for tendering transactions
  • Ability to manage conflict respectfully and cooperatively

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products
  • inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef