
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Job Description
Kroger is the nation's largest supermarket chain, rooted in its humble beginnings as a small grocery store in Cincinnati over a century ago. Today, Kroger proudly operates nearly 2,800 stores across 35 states under 28 different brand names, standing as a leader in the retail grocery industry. As a company driven by a passion for food and people, Kroger is dedicated to bringing diverse teams together with one shared mission: to feed the human spirit. The company values innovation and continuous improvement, and strives to create exceptional experiences not only for its customers but also for the communities it serves and the employees who make it all possible. With a commitment to diversity, inclusion, respect, honesty, integrity, and safety, Kroger creates an inclusive and ethical workplace where every team member is empowered to thrive.
This role involves providing exceptional customer service within a safe and clean environment to ensure customers return consistently. The position is designed for individuals who take pride in treating customers and employees fairly and ethically, promoting an inclusive work environment aligned with Kroger's core values. As a member of the Kroger family, you will be responsible for delivering the right products at the right time, maintaining accurate pricing, and ensuring customer satisfaction through effective communication and knowledgeable recommendations. Teamwork and collaboration are essential, as well as adherence to food safety regulations and company policies. The role offers flexible full-time or part-time scheduling, competitive pay, and access to a comprehensive benefits package that supports physical, emotional, and financial well-being. By joining Kroger, you become part of an organization committed to your growth and success, with opportunities for ongoing training, education reimbursement, and career advancement.
This role involves providing exceptional customer service within a safe and clean environment to ensure customers return consistently. The position is designed for individuals who take pride in treating customers and employees fairly and ethically, promoting an inclusive work environment aligned with Kroger's core values. As a member of the Kroger family, you will be responsible for delivering the right products at the right time, maintaining accurate pricing, and ensuring customer satisfaction through effective communication and knowledgeable recommendations. Teamwork and collaboration are essential, as well as adherence to food safety regulations and company policies. The role offers flexible full-time or part-time scheduling, competitive pay, and access to a comprehensive benefits package that supports physical, emotional, and financial well-being. By joining Kroger, you become part of an organization committed to your growth and success, with opportunities for ongoing training, education reimbursement, and career advancement.
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Ability to communicate effectively with customers and team members
- Basic knowledge of food safety and handling
- Ability to operate kitchen and coffee shop equipment
- Willingness to learn and adapt in a fast-paced environment
- Collaborative mindset and team player attitude
- Ability to manage conflict in a respectful and professional way
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate company core values of respect, honesty, integrity, diversity, inclusion and safety
- Answer customer questions regarding products and make recommendations
- Collaborate with associates to achieve company and store goals
- Prepare beverage selections according to recipes and customer requests
- Offer product samples and inform customers about specials
- Ensure product freshness and accurate portion sizes
- Operate coffee shop equipment following company guidelines
- Label, stock, and inventory merchandise
- Report ordering and shipping discrepancies
- Adhere to food safety regulations and promote safety programs
- Perform preventive maintenance and report equipment issues
- Notify management of accidents, safety risks or illegal activity
- Manage conflict in a reasonable and cooperative manner
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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