Kroger logo

STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $16.75
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is a leading American grocery retailer with a rich history that dates back over a century, starting as a small grocery store in Cincinnati and growing into the nation’s largest grocer. With nearly 2,800 stores across 35 states operating under 28 different names, Kroger is a household name synonymous with quality, customer service, and community involvement. As America’s grocer, Kroger emphasizes bringing diverse teams together who are passionate about food and people, united under the mission to Feed the Human Spirit. This mission guides the company’s efforts to foster innovation, create memorable customer experiences, and maintain strong community ties.

At Kroger, employees—referred to as associates—are valued deeply. The company is built on core values of respect, honesty, integrity, diversity, inclusion, and safety. It strives to create an inclusive work environment where ethical conduct is paramount. Kroger’s commitment to providing the right products at the right time with fair and accurate pricing ensures that customers keep coming back to the stores for their shopping needs. This company culture reflects in every store and department, where associates champion customer service excellence while maintaining a safe and clean environment.

The position being offered presents a fresh opportunity for candidates seeking part-time or career roles within Kroger’s vast operation. Ideal candidates will thrive in a dynamic retail environment and be eager to learn, grow, and contribute to the team’s success. This role involves direct customer interaction, providing exceptional service, and supporting the store’s operations by maintaining high standards of product quality and safety protocols.

In this role, associates will ensure customers feel welcome, important, and appreciated by answering product-related questions and offering expert recommendations. Associates are expected to handle beverage preparations to recipe standards, present product samples, and maintain accurate inventory and product quality. Maintaining compliance with health and safety regulations and company guidelines for equipment use is essential. This position requires collaboration with colleagues, managing conflicts professionally, and acting with honesty and integrity concerning both customer and business information.

Joining Kroger means access to a comprehensive benefits package that supports physical, emotional, and financial well-being. Benefits include affordable healthcare coverage options, paid time off, employee counseling services, tuition reimbursement programs, and discounts on various products and services. Associates also gain access to extensive training programs and diverse career pathways, underscoring Kroger’s investment in their professional growth.

Overall, this role at Kroger is an excellent opportunity for motivated, caring individuals who wish to be part of a company that prioritizes community, innovation, and personal development while delivering excellent grocery shopping experiences to customers every day. Potential applicants are encouraged to apply and become a vital member of the Kroger family, contributing to the continued success and growth of America’s grocer.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary
  • Previous comparable experience is desired but not required

Job Duties

  • Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit
  • Treat customers and employees in a fair and ethical manner
  • Promote an inclusive work environment
  • Provide the right products at the right time with fair and accurate pricing
  • Demonstrate company’s core values of respect, honesty, integrity, diversity, inclusion and safety
  • Create an environment that enables customers to feel welcome, important and appreciated
  • Answer questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and respond to customer inquiries
  • Collaborate with associates and promote teamwork to achieve company and store goals
  • Prepare beverage selections to recipe and customer’s requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples and inform customers of specials
  • Provide customers with fresh products and correct portion sizes
  • Recommend coffee shop items to customers
  • Use all equipment in coffee shop according to company guidelines
  • Prepare, package, label and inventory ingredients and merchandise
  • Check product quality and review sell by dates
  • Properly use kitchen equipment, espresso machines, blenders, scales and steamers
  • Label, stock and inventory department merchandise
  • Report product ordering and shipping discrepancies
  • Stay current with seasonal and special ads
  • Reinforce safety programs by complying with safety procedures
  • Identify unsafe conditions and report to management
  • Adhere to food safety regulations and guidelines
  • Practice preventive maintenance on equipment
  • Notify management of accidents, safety risks, or illegal activity
  • Work cooperatively in high paced and stressful environments
  • Manage conflict reasonably and nonconfrontationally
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance as needed
  • Provide support through interaction with minors, individuals with special needs and older adults
  • Perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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