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STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.95 - $24.57
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Career development opportunities

Job Description

This exceptional opportunity is offered by a well-established retail company known for its commitment to excellent customer service and community values. The company operates in the retail sector, serving customers by providing quality products in a welcoming and safe shopping environment. With a focus on fair and ethical treatment of customers and employees alike, the company fosters an inclusive workplace culture based on core principles such as respect, honesty, integrity, diversity, inclusion, and safety. This role is essential in maintaining the high standards the company is known for and ensuring customers have a positive experience that encourages their return visits.

The role involves delivering exceptional customer service within a clean and safe environment, supporting the company’s mission to offer the right products at the right time with fair and accurate pricing. Employees in this position act as frontline ambassadors who not only offer friendly and knowledgeable assistance but also contribute to a positive team atmosphere by collaborating with colleagues. They are expected to exhibit ethical behavior and uphold the company’s values while responding to customer inquiries, helping find suitable products, and maintaining product freshness and presentation.

In this role, employees will prepare beverage selections following recipes and standards, tend to transactions using the company’s best practices, and actively promote store specials and product samples to enhance the customer’s shopping experience. The ability to use various equipment such as refrigerators, ovens, espresso machines, blenders, and scales correctly and safely is critical. The job also involves stock management duties including labeling, packaging, and inventory control to prevent shrinkage and ensure product quality.

Safety is a significant focus of this position, requiring adherence to food safety regulations, proactive equipment maintenance checks, and the prompt reporting of any safety risks, accidents, or suspicious activities to store management. Employees must demonstrate the capability to work effectively under pressure in a fast-paced environment, manage conflicts thoughtfully, and assist a diverse range of customers, including minors, individuals with special needs, and older adults.

This role is ideal for individuals who prioritize customer satisfaction, value teamwork, and display integrity and fairness in all interactions. It also offers a chance to develop meaningful connections within the community by representing an organization that values inclusivity and responsible business practices. If you possess excellent customer service skills and are looking to grow in a supportive retail environment where your contributions directly impact the company’s success and customers’ happiness, this position is an excellent fit.

Job Requirements

  • Must have excellent customer service skills
  • Any previous comparable experience preferred
  • Ability to create welcoming environment for customers
  • Basic knowledge of products sold within the store
  • Ability to operate kitchen and coffee shop equipment
  • Must comply with all food safety regulations
  • Ability to work cooperatively in a fast-paced environment
  • Ability to manage conflict in a nonconfrontational manner
  • Must act with honesty and integrity
  • Ability to follow directions and seek assistance when necessary
  • Must provide support and assistance to diverse customer groups
  • Must be able to perform essential job functions with or without accommodation

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to create an inclusive and welcoming environment for customers
  • Knowledge of product offerings within the department
  • Effective communication and teamwork skills
  • Ability to operate coffee shop equipment including espresso machines, blenders, and computerized scales
  • Understanding of food safety regulations and guidelines
  • Ability to handle cash transactions accurately
  • Conflict management skills
  • Ability to maintain ethical standards and integrity in business conduct
  • Ability to provide support to diverse customers including minors, individuals with special needs, and older adults
  • Ability to work efficiently in a fast-paced environment

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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