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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
friendly work environment
flexible scheduling
Job Description
This role is offered by a company committed to providing exceptional customer service within a safe and clean environment, aiming to ensure customer satisfaction and repeat visits. The company values a fair and ethical approach to customer and employee interactions, promoting an inclusive work environment and being a responsible community member. This establishment is focused on delivering the right products at the right time with fair and accurate pricing, upholding core values such as respect, honesty, integrity, diversity, inclusion, and safety.
As a member of this team, the role primarily involves engaging with customers to create an inviting atm... Show More
As a member of this team, the role primarily involves engaging with customers to create an inviting atm... Show More
Job Requirements
- Excellent customer service skills
- ability to work cooperatively in high-paced and stressful environments
- ability to manage conflict reasonably and nonconfrontationally
- ability to act with honesty and integrity
- ability to follow directions and seek assistance
- ability to provide support to minors, individuals with special needs and older adults
- must perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- previous comparable experience desirable
- ability to work cooperatively in high-paced and stressful environments
- ability to manage conflict reasonably and nonconfrontationally
- ability to act with honesty and integrity
- ability to follow directions and seek assistance
- knowledge of coffee shop and food safety regulations
- ability to operate kitchen and coffee shop equipment
- strong communication and teamwork skills
- ability to provide support to diverse customer groups
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees in a fair and ethical manner
- promote an inclusive work environment
- offer the right products at the right time with fair and accurate pricing
- demonstrate company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- create an environment that makes customers feel welcome, important and appreciated
- answer questions about products sold within the department and store
- gain and maintain product knowledge
- collaborate with associates and promote teamwork
- prepare beverages to recipe and standards using proper equipment
- tender transactions using best practices
- offer product samples and inform customers of specials
- provide fresh products with correct portion size to prevent shrink
- recommend coffee shop items
- use equipment according to guidelines
- prepare, package, label and inventory ingredients and merchandise
- check product quality and review sell by dates
- use kitchen equipment properly
- label, stock and inventory department merchandise
- report product discrepancies
- stay current with ads
- comply with safety procedures and food safety regulations
- perform preventive maintenance and report needed repairs
- report accidents, safety risks, or illegal activities
- manage conflict cooperatively
- act with honesty and integrity
- follow directions and seek assistance when needed
- provide support to minors, individuals with special needs and older adults
- perform essential job functions with or without accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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