
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Fred Meyer, based in Portland, Oregon, is a renowned retail company known for its commitment to providing exceptional customer experiences across multiple states including Oregon, Washington, Idaho, and Alaska. Having merged with The Kroger Company in 1998, Fred Meyer is part of one of the largest and most respected retailers in the United States. The company operates over 120 stores and prides itself on the Kroger family values which emphasize respect, honesty, integrity, diversity, inclusion, and safety. Fred Meyer’s mission centers around its core purpose: To Feed the Human Spirit, which reflects its dedication to not only serving customers but also nurturing its associates and communities. The company’s culture is driven by innovation and a deep focus on food, offering a broad range of products and services designed to meet the needs of diverse customers. As a member of the Kroger family, Fred Meyer supports a vibrant workplace where people are valued, diverse teams collaborate, and career growth is fostered through comprehensive training and education programs. This establishment supports its workforce through extensive benefits, flexible scheduling, and educational opportunities, helping associates thrive professionally and personally.
The role at Fred Meyer is centered on delivering outstanding customer service within a safe and clean environment, crucial for encouraging repeat visits and building customer loyalty. The position involves engaging with customers in an inclusive and fair manner, providing the right products at the right time accompanied by accurate and fair pricing. Employees are expected to embody the company’s core values by fostering a welcoming atmosphere and acting with integrity and respect towards both customers and colleagues. The job includes responsibilities such as preparing beverage selections to recipe standards, managing transactions using best practices, offering product samples, and maintaining knowledge about departmental products to assist customers better. This role also involves collaborating with team members to meet store goals, managing inventory and equipment in adherence to safety and quality guidelines, and supporting other associates to create a positive work environment. The organization seeks individuals who are adaptable in a fast-paced setting, capable of managing conflicts constructively, and committed to ongoing learning and growth. In return, associates receive generous benefits including healthcare coverage, paid time off, tuition reimbursement, and access to counseling and financial coaching services. This position is ideal for those who are caring, purpose-driven, and striving to develop their careers within a company that values ethical conduct, diversity, and community engagement. Enthusiastic candidates, whether seeking part-time work or a full career path, are encouraged to apply and join the Fred Meyer family, building a future filled with opportunity and meaningful work.
The role at Fred Meyer is centered on delivering outstanding customer service within a safe and clean environment, crucial for encouraging repeat visits and building customer loyalty. The position involves engaging with customers in an inclusive and fair manner, providing the right products at the right time accompanied by accurate and fair pricing. Employees are expected to embody the company’s core values by fostering a welcoming atmosphere and acting with integrity and respect towards both customers and colleagues. The job includes responsibilities such as preparing beverage selections to recipe standards, managing transactions using best practices, offering product samples, and maintaining knowledge about departmental products to assist customers better. This role also involves collaborating with team members to meet store goals, managing inventory and equipment in adherence to safety and quality guidelines, and supporting other associates to create a positive work environment. The organization seeks individuals who are adaptable in a fast-paced setting, capable of managing conflicts constructively, and committed to ongoing learning and growth. In return, associates receive generous benefits including healthcare coverage, paid time off, tuition reimbursement, and access to counseling and financial coaching services. This position is ideal for those who are caring, purpose-driven, and striving to develop their careers within a company that values ethical conduct, diversity, and community engagement. Enthusiastic candidates, whether seeking part-time work or a full career path, are encouraged to apply and join the Fred Meyer family, building a future filled with opportunity and meaningful work.
Job Requirements
- Must have excellent customer service skills
- Ability to work in a fast-paced environment
- Ability to handle food and beverage preparation equipment
- Willingness to collaborate and work as part of a team
- Must be able to maintain a safe and clean work environment
- Ability to follow food safety regulations
- Ability to manage conflict in a reasonable and cooperative manner
- Must be able to perform essential job functions with or without reasonable accommodation
- High school diploma or equivalent preferred
Job Qualifications
- Excellent customer service skills
- Previous comparable experience is preferred
- Ability to create a welcoming environment for customers
- Strong interpersonal and teamwork skills
- Knowledge of food safety and quality standards
- Ability to handle and prepare beverage and food products
- Effective communication skills
- Ability to manage conflict constructively
- Ability to follow directions and work in a team setting
- Commitment to company core values including honesty, respect, and integrity
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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