Smith's Food and Drug logo

STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.25 - $16.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Career development opportunities

Job Description

Smith's Food and Drug, located in Salt Lake City, Utah, is a well-established grocery store chain that has been proudly serving its customers since merging with The Kroger Company in 1998. As part of one of the largest retail grocery companies in the United States, Smith's operates over 140 stores throughout Utah and neighboring states including Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. This extensive network allows Smith's to bring quality products, exceptional customer service, and community engagement to a broad customer base. The company is grounded in a rich tradition of innovation, aiming to create amazing experiences for customers, communities, and employees alike, with food at the heart of its mission. Smith’s operates not only as a grocery store but as a community hub where inclusion, respect, integrity, diversity, and safety stand as core values. These values shape the company’s culture and drive its business practices every day.

The role offered at Smith's Food and Drug is designed for individuals who are passionate about exceptional customer service and want to contribute to a safe, welcoming, and ethical retail environment. This position focuses on providing customers with the right products at the right time, complemented by fair and accurate pricing. As a member of this vibrant team, the employee will support Smith’s vision to Feed the Human Spirit by making customers feel welcome, answering product-related questions, and ensuring an enjoyable shopping experience. This role is crucial in maintaining the store’s commitment to honesty, respect, and community responsibility. It involves interacting with customers to offer product samples, recommend items, and prepare beverage selections in alignment with customer preferences and company standards.

Smith's also promotes teamwork and cooperation among employees, recognizing that a cohesive team is essential to achieving both company and store goals. Employees have the opportunity to work in a dynamic environment where product knowledge is continuously developed, and operational processes such as merchandising, inventory management, and food safety practices are integral. The company prioritizes an inclusive work atmosphere and encourages employees to act with integrity and fairness toward both customers and colleagues. Employees in this role are also responsible for ensuring a clean, safe workspace, adhering to all applicable safety and food regulations, and reporting any discrepancies or concerns promptly.

In addition to the enriching work environment and meaningful job responsibilities, Smith’s Food and Drug offers competitive benefits. Associates have access to a wide range of healthcare coverage options, including medical, dental, vision, and prescription plans, designed to support their physical and emotional well-being. Flexible scheduling is available for both full-time and part-time roles, with paid time off including holiday and sick pay based on eligibility. The company also provides emotional and financial support services, such as confidential counseling through their Employee Assistance Program and financial coaching with Goldman Sachs Ayco. Valuable discounts on products, travel, and technology are available to associates, along with up to $21,000 in tuition reimbursement through Smith’s industry-leading continuing education program. For those seeking growth and career development, Smith’s provides extensive training programs and diverse career pathways.

Whether you are looking for part-time employment or a long-term career in retail, Smith’s Food and Drug offers a fresh opportunity to become part of a family-oriented company that values its employees and customers alike. The company’s commitment to excellence and employee well-being makes it an ideal workplace for individuals driven by care, purpose, and a hunger to learn and grow professionally. Join Smith’s and contribute to a company that not only feeds people but feeds futures and communities with pride and purpose.

Job Requirements

  • High school diploma or equivalent
  • Excellent customer service skills
  • Ability to communicate effectively with customers and team members
  • Ability to stand for extended periods
  • Ability to work flexible hours including weekends and holidays
  • Ability to follow safety and food handling guidelines
  • Basic math skills for transaction handling
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to develop and maintain product knowledge
  • Ability to work cooperatively in a team environment
  • Ability to follow safety procedures and food safety regulations
  • Strong communication skills
  • Ability to handle conflict professionally
  • Basic proficiency in operating coffee shop equipment
  • Ability to assist diverse customer needs

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

Entry Level (1-2 years)


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