
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Retirement Plan
Job Description
Baker's, based primarily in Omaha, Nebraska, is a well-established supermarket chain with a rich history dating back to its merger with The Kroger Company in 2001. Today, Baker's proudly serves its community through 11 stores located across Nebraska. Since becoming part of the Kroger family of companies, the brand has embraced a commitment to quality, community, and customer satisfaction. The Kroger Company is recognized nationally for its innovation and dedication to bringing together diverse teams passionate about food and people under one shared mission: To Feed the Human Spirit. This mission drives every aspect of Baker's operations, from providing high-quality groceries to creating an inclusive and welcoming environment for customers and employees alike.
Baker's is deeply committed to fostering a workplace culture that values respect, honesty, integrity, diversity, inclusion, and safety. Within this supportive environment, employees are encouraged to grow their careers, achieve their personal and professional goals, and become integral members of both the company and the communities they serve. Baker's believes that by empowering its associates with the ingredients for success, whether through comprehensive benefits, flexible scheduling, or professional development opportunities, they help people thrive both on and off the job.
The role at Baker's focuses on delivering exceptional customer service in a safe and clean environment to ensure that customers return time and again. Providing the right products at the right time with fair and accurate pricing is central to this position. Employees are expected to treat customers and fellow colleagues with fairness and promote an ethical, inclusive workplace. This role entails engaging with customers to answer their questions, suggesting product selections, and offering samples to enhance their shopping experience. Associates will gain and maintain knowledgeable expertise about the products in their department, enabling them to respond effectively to customer inquiries and recommend complementary items.
Teamwork and collaboration are critical to achieving the store's goals, making this role ideal for individuals who thrive in a cooperative, fast-paced environment. The position requires preparation of beverage selections according to recipes and standards, as well as utilizing company best practices in tendering transactions. Maintenance of product quality through inventory management, labeling, and compliance with food safety regulations is essential, as is the use of various equipment such as espresso machines, blenders, refrigerators, and ovens.
Safety and integrity are paramount. The role involves reinforcing safety protocols by identifying unsafe conditions and reporting them to management, adhering strictly to food safety guidelines, and managing equipment maintenance effectively. It also requires the ability to manage conflicts constructively and act honestly regarding customer and business information. In addition, employees in this role may provide support and assistance to vulnerable groups, such as minors, individuals with special needs, and older adults, ensuring a welcoming and supportive environment for all customers.
Baker's offers a comprehensive benefits package as part of the Kroger Family of Companies, including affordable healthcare options, financial and emotional support resources, paid time off with holiday and sick pay, generous tuition reimbursement, and employee discounts on a wide variety of products and services. These benefits demonstrate Baker's commitment to supporting not only their customers but also their associates' well-being and growth.
This position is suitable for individuals seeking either part-time or full-time employment and those looking to embark on a fulfilling career path within a respected retail grocery chain. Baker's values associates who are caring, purpose-driven, and eager to learn, offering abundant opportunities for personal and professional development. Joining Baker's means becoming part of a family that truly values people and strives to create amazing experiences through food and customer engagement every day.
Baker's is deeply committed to fostering a workplace culture that values respect, honesty, integrity, diversity, inclusion, and safety. Within this supportive environment, employees are encouraged to grow their careers, achieve their personal and professional goals, and become integral members of both the company and the communities they serve. Baker's believes that by empowering its associates with the ingredients for success, whether through comprehensive benefits, flexible scheduling, or professional development opportunities, they help people thrive both on and off the job.
The role at Baker's focuses on delivering exceptional customer service in a safe and clean environment to ensure that customers return time and again. Providing the right products at the right time with fair and accurate pricing is central to this position. Employees are expected to treat customers and fellow colleagues with fairness and promote an ethical, inclusive workplace. This role entails engaging with customers to answer their questions, suggesting product selections, and offering samples to enhance their shopping experience. Associates will gain and maintain knowledgeable expertise about the products in their department, enabling them to respond effectively to customer inquiries and recommend complementary items.
Teamwork and collaboration are critical to achieving the store's goals, making this role ideal for individuals who thrive in a cooperative, fast-paced environment. The position requires preparation of beverage selections according to recipes and standards, as well as utilizing company best practices in tendering transactions. Maintenance of product quality through inventory management, labeling, and compliance with food safety regulations is essential, as is the use of various equipment such as espresso machines, blenders, refrigerators, and ovens.
Safety and integrity are paramount. The role involves reinforcing safety protocols by identifying unsafe conditions and reporting them to management, adhering strictly to food safety guidelines, and managing equipment maintenance effectively. It also requires the ability to manage conflicts constructively and act honestly regarding customer and business information. In addition, employees in this role may provide support and assistance to vulnerable groups, such as minors, individuals with special needs, and older adults, ensuring a welcoming and supportive environment for all customers.
Baker's offers a comprehensive benefits package as part of the Kroger Family of Companies, including affordable healthcare options, financial and emotional support resources, paid time off with holiday and sick pay, generous tuition reimbursement, and employee discounts on a wide variety of products and services. These benefits demonstrate Baker's commitment to supporting not only their customers but also their associates' well-being and growth.
This position is suitable for individuals seeking either part-time or full-time employment and those looking to embark on a fulfilling career path within a respected retail grocery chain. Baker's values associates who are caring, purpose-driven, and eager to learn, offering abundant opportunities for personal and professional development. Joining Baker's means becoming part of a family that truly values people and strives to create amazing experiences through food and customer engagement every day.
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Capability to handle and prepare food items safely
- Ability to operate kitchen and coffee shop equipment
- Strong interpersonal and communication skills
- Ability to maintain cleanliness and safety standards
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Knowledge of product preparation and quality control
- Ability to use kitchen and coffee shop equipment
- Strong teamwork and collaboration skills
- Ability to manage conflicts professionally
- Commitment to safety and food hygiene standards
- Effective communication skills
- Ability to follow directions and problem-solve
- Willingness to assist diverse customer groups
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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