
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.50 - $14.50
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
vision coverage
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger, the nation's largest grocer, originated from a small grocery store in Cincinnati over a century ago and has grown impressively to operate nearly 2,800 stores across 35 states under 28 distinct names. Known as America's grocer, Kroger prides itself on uniting diverse teams who are passionate about food and people, all driven by a shared mission: To Feed the Human Spirit. The company is dedicated to innovation and works tirelessly to create exceptional experiences for customers, communities, and employees alike, with food always at the core of its efforts. Kroger's work environment is built on respect, honesty, integrity, diversity, inclusion, and safety – values that guide every interaction and decision within the company.
This role focuses on delivering exceptional customer service in a safe and clean environment to ensure customers return. It involves treating both customers and employees ethically and fairly, fostering an inclusive workplace, supporting community responsibility, and providing the right products at the right time with fair and accurate pricing. Employees in this position are expected to demonstrate Kroger's core values and contribute positively to the customer experience and store environment. Whether you are seeking a part-time job or a career path, Kroger offers meaningful opportunities to grow alongside a company that values people and their futures. The role is ideal for those who are caring, purpose-driven, and eager to learn, with the potential for unlimited growth. Associates receive comprehensive benefits supporting physical, emotional, and financial well-being, alongside flexible schedules and access to extensive career development programs. With a commitment to employee success and continuous learning, Kroger provides a supportive environment for associates to thrive and develop their skills while contributing to the company’s mission of feeding the human spirit.
This role focuses on delivering exceptional customer service in a safe and clean environment to ensure customers return. It involves treating both customers and employees ethically and fairly, fostering an inclusive workplace, supporting community responsibility, and providing the right products at the right time with fair and accurate pricing. Employees in this position are expected to demonstrate Kroger's core values and contribute positively to the customer experience and store environment. Whether you are seeking a part-time job or a career path, Kroger offers meaningful opportunities to grow alongside a company that values people and their futures. The role is ideal for those who are caring, purpose-driven, and eager to learn, with the potential for unlimited growth. Associates receive comprehensive benefits supporting physical, emotional, and financial well-being, alongside flexible schedules and access to extensive career development programs. With a commitment to employee success and continuous learning, Kroger provides a supportive environment for associates to thrive and develop their skills while contributing to the company’s mission of feeding the human spirit.
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review 'sell by' dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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