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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
This job opportunity is with a well-established retail company known for its commitment to excellent customer service, ethical business practices, and community involvement. As a leader in the retail sector, the company prides itself on creating an inclusive work environment where respect, honesty, integrity, diversity, inclusion, and safety are core values deeply embedded in its culture. The company not only focuses on providing superior products to customers but also invests in fostering a welcoming atmosphere that ensures every customer feels valued and appreciated. Safety and cleanliness are paramount priorities, both in the work environment and in customer interactions, to promote... Show More
Job Requirements
- Excellent customer service skills
- ability to work cooperatively in a high-paced and sometimes stressful environment
- ability to manage conflict in a reasonable and cooperative manner
- ability to act with honesty and integrity
- ability to follow directions and seek assistance
- ability to provide support and assistance to minors, individuals with special needs, and older adults
- must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- previous comparable experience preferred
- ability to work cooperatively in a high-paced environment
- effective conflict management skills
- honesty and integrity in handling customer and business information
- ability to follow directions and seek assistance
- capability to provide support to diverse customers including minors and individuals with special needs
- ability to perform essential job functions with or without accommodation
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees fairly and ethically
- promote an inclusive work environment
- provide the right products at the right time with fair and accurate pricing
- create a welcoming environment by answering questions about products
- maintain product knowledge and suggest appropriate items
- collaborate with associates to achieve company goals
- prepare beverages to recipe and customer request
- offer product samples and inform customers of specials
- ensure product freshness and correct portion sizes
- recommend coffee shop items to meet customer needs
- use coffee shop equipment properly
- label, stock, and inventory merchandise
- report product ordering and shipping discrepancies
- comply with safety procedures and report unsafe conditions
- adhere to food safety regulations
- perform preventive maintenance on equipment
- notify management of accidents and safety risks
- manage conflicts reasonably and cooperatively
- act with honesty and integrity
- follow directions and seek assistance when needed
- provide support and assistance to minors, individuals with special needs, and older adults
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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