Quality Food Centers logo

STARBUCKS/BARISTA

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $21.82 - $26.15
clock

Work Schedule

Flexible
diamond

Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Qualify Food Centers (QFC), based in Washington, is a prominent supermarket chain that has been proudly serving communities in Washington and Oregon through 59 stores. Since its merger with The Kroger Company in 1998, QFC has become an integral part of the Kroger family of companies, which is one of the largest grocery retailers in the United States. This affiliation brings the strength and resources of a major national company while maintaining a deep commitment to local community values, customer-first service, and high-quality food products. QFC is deeply committed to fostering an inclusive and welcoming shopping environment reflecting the diverse communities it serves. Their mission centers on both excellent customer service and providing a safe, clean, and enjoyable shopping experience, emphasizing the company's core values such as respect, honesty, integrity, diversity, inclusion, and safety.

The role offered at QFC involves delivering exceptional customer service in a safe and well-maintained environment, ensuring that customers have positive experiences that encourage return visits. The position is designed for individuals who are passionate about food, teamwork, and community engagement. Applicants will be expected to treat both customers and fellow employees fairly and ethically while promoting an inclusive workplace culture. Key to this role is the ability to provide the right products at the right time with fair and accurate pricing. Employees in this position will be instrumental in helping sustain the company's reputation for quality service and products.

As part of the Kroger family, QFC associates benefit from comprehensive support programs designed to promote overall well-being. These programs include wide-ranging healthcare coverage opportunities, flexible work schedules accommodating full-time or part-time roles, and valuable paid time off options such as holiday and sick pay. Emotional and financial support is also provided through an Employee Assistance Program and financial coaching. Additionally, employees can enjoy perks like discounts on food, travel, and technology, as well as access to tuition reimbursement programs offering up to $21,000 over the course of a career with industry-leading continuing education opportunities. The company champions growth and development, offering abundant training and diverse career pathways to help each associate reach their professional potential.

Responsibilities in this role include creating a welcoming atmosphere where customers feel important and appreciated, answering product-related questions, preparing beverage selections according to recipes and customer requests, and collaborating effectively with team members to meet company goals. The job also includes operational duties such as handling inventory, checking product quality, maintaining equipment, and ensuring strict adherence to food safety and workplace safety procedures. Employees will play a crucial part in upholding QFC's high standards by promptly reporting discrepancies, safety hazards, or unusual activity to management.

Overall, this position is ideal for individuals who are service-oriented, honest, and diligent, who thrive in a dynamic retail environment, and who want to be part of a community-focused company dedicated to feeding the human spirit. Whether seeking a part-time job or a career pathway, candidates will find a supportive workplace with opportunities for personal and professional growth within the QFC and Kroger communities.

Job Requirements

  • Excellent customer service skills
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Any previous comparable experience
  • Ability to create an environment that enables customers to feel welcome, important and appreciated
  • Ability to gain and maintain knowledge of products
  • Ability to collaborate with associates and promote teamwork
  • Ability to prepare beverage selections according to recipe and customer requests
  • Ability to use coffee shop equipment including refrigerators, freezers, slicers, ovens, espresso machine, blender, computerized scale and steamer
  • Ability to check product quality and adhere to safety programs
  • Ability to label, stock and inventory department merchandise
  • Ability to report product ordering and shipping discrepancies
  • Awareness of food safety regulations and guidelines
  • Ability to handle multiple duties in a dynamic retail environment

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review 'sell by' dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef