Fred Meyer logo

STARBUCKS/BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount

Job Description

Fred Meyer, based in Portland, Oregon, is a leading retail company that merged with The Kroger Company in 1998. Today, Fred Meyer proudly operates over 120 stores across Oregon, Washington, Idaho, and Alaska, serving diverse communities with a unified mission to feed the human spirit. As a part of the Kroger family of companies, Fred Meyer emphasizes innovation and a commitment to creating exceptional experiences for customers, communities, and employees, with food at the core of its operations.

The company values its people and works to foster an inclusive work environment based on respect, honesty, integrity, diversity, inclusion, and safety. Fred Meyer offers both part-time and full-time positions that provide growth opportunities, competitive benefits, and a supportive workplace culture. The company believes in helping employees feed their future by offering value, care, and opportunities for learning and development.

The role of a Customer Service Associate in Fred Meyer's coffee shop department is integral to delivering exceptional customer service within a safe and clean environment. The associate is responsible for creating a welcoming atmosphere where customers feel valued and appreciated. This position involves assisting customers by answering their questions, making product recommendations, and providing accurate information about merchandise. Associates gain extensive knowledge about coffee shop products and prepare beverage selections according to recipes and customer preferences.

In this role, teamwork and collaboration with fellow associates are essential to achieving company and store goals. Associates are also expected to maintain product quality by checking freshness, proper labeling, stocking, and inventory management. They adhere to food safety regulations and safety procedures, reporting any discrepancies, unsafe conditions, or accidents to management. The position requires competence in using kitchen equipment such as espresso machines, blenders, ovens, refrigerators, and slicers.

Fred Meyer fosters a culture of integrity and encourages employees to handle conflict in a nonconfrontational and cooperative manner while supporting diverse community members—including minors, individuals with special needs, and older adults. This role requires the ability to work effectively in a fast-paced, sometimes stressful environment, and to follow directions or seek assistance to resolve customer and business issues. The position comes with the potential for career growth through industry-leading training programs and continuing education opportunities.

Fred Meyer and The Kroger Company offer a wide range of comprehensive benefits supporting associate well-being, including affordable healthcare coverage (medical, dental, vision, prescriptions), flexible scheduling with paid time off, emotional and financial support programs, valuable discounts, and tuition reimbursement up to $21,000 over the course of the associate’s career. These benefits are designed to promote physical, emotional, and financial health while helping associates grow personally and professionally. Join Fred Meyer to be part of a passionate, people-focused team dedicated to feeding the human spirit and providing fresh opportunities for success and career advancement.

Job Requirements

  • Excellent customer service skills

Job Qualifications

  • Excellent customer service skills
  • Any previous comparable experience
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers of coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review "sell by" dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Stay current with present, future, seasonal and special ads
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Adhere to all food safety regulations and guidelines
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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