
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.38 - $26.15
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Job Description
Fred Meyer, based in Portland, Oregon, is a prominent retail company that has merged with The Kroger Company since 1998. With over 120 stores across Oregon, Washington, Idaho, and Alaska, Fred Meyer is part of the Kroger family of companies, known for its commitment to bringing together diverse teams united by a passion for food and people. The company focuses on innovation and creating exceptional shopping experiences for customers, communities, and employees alike, emphasizing food as the core element of its business. Fred Meyer values a work environment where people matter, providing associates with the support, value, and opportunities needed to grow both professionally and personally.
The role being offered is a customer service position within Fred Meyer, aimed at ensuring a safe and welcoming environment where customers feel valued and encouraged to return. This position is integral to promoting an inclusive workplace culture that embraces the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Associates working in this role are responsible for delivering exceptional customer service, providing accurate product information and recommendations, and maintaining the quality and freshness of items. The job involves preparing beverage selections according to company standards, managing product inventory, and ensuring compliance with food safety regulations. As a part of the Kroger family, employees receive comprehensive benefits supporting their well-being, including healthcare coverage, flexible scheduling, paid time off, counseling services, financial coaching, associate discounts, tuition reimbursement, and ample growth opportunities through various training and career pathways.
This role is ideal for individuals passionate about customer service, eager to work in a fast-paced retail environment, and committed to upholding Fred Meyer’s dedication to community responsibility and ethical business practices. Whether seeking part-time employment or a potential career path, candidates can expect a supportive atmosphere that fosters growth, learning, and the ability to contribute meaningfully to the company’s mission to feed the human spirit. Fred Meyer’s approach to associate well-being ensures that employees can thrive physically, emotionally, and financially, making it a desirable workplace for those driven to succeed and make a positive impact.
The role being offered is a customer service position within Fred Meyer, aimed at ensuring a safe and welcoming environment where customers feel valued and encouraged to return. This position is integral to promoting an inclusive workplace culture that embraces the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Associates working in this role are responsible for delivering exceptional customer service, providing accurate product information and recommendations, and maintaining the quality and freshness of items. The job involves preparing beverage selections according to company standards, managing product inventory, and ensuring compliance with food safety regulations. As a part of the Kroger family, employees receive comprehensive benefits supporting their well-being, including healthcare coverage, flexible scheduling, paid time off, counseling services, financial coaching, associate discounts, tuition reimbursement, and ample growth opportunities through various training and career pathways.
This role is ideal for individuals passionate about customer service, eager to work in a fast-paced retail environment, and committed to upholding Fred Meyer’s dedication to community responsibility and ethical business practices. Whether seeking part-time employment or a potential career path, candidates can expect a supportive atmosphere that fosters growth, learning, and the ability to contribute meaningfully to the company’s mission to feed the human spirit. Fred Meyer’s approach to associate well-being ensures that employees can thrive physically, emotionally, and financially, making it a desirable workplace for those driven to succeed and make a positive impact.
Job Requirements
- Excellent customer service skills
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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