
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
dental coverage
vision coverage
Prescription coverage
flexible scheduling
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
Job Description
Kroger is a leading American grocery company with a rich history that dates back more than a century, starting from a small Cincinnati grocery store to becoming the nation's largest grocer. Operating nearly 2,800 stores across 35 states under 28 different banners, Kroger is committed to bringing together diverse teams who share a passion for food and people. At the heart of the company’s mission is the purpose 'To Feed the Human Spirit,' which reflects Kroger's dedication to delivering exceptional food experiences that nourish customers, communities, and employees alike. This expansive network allows Kroger to provide an array of products and services that cater to a wide variety of customer needs while fostering a welcoming, inclusive, and respectful workplace culture.
Working at Kroger means joining a company that values integrity, diversity, inclusion, and safety, promoting a respectful and ethical environment. The company places a strong emphasis on community involvement and sustainability, ensuring that employees are part of something much bigger than just a job. Kroger also prioritizes its associates' well-being by offering comprehensive benefits, flexible scheduling options for full- and part-time positions, and opportunities for professional growth and continuing education. Employees can expect a supportive work setting where their contributions are valued and their development encouraged.
The role of the Grocery Associate at Kroger focuses on delivering exceptional customer service within a clean, safe, and friendly environment. This position requires associates to interact directly with customers, responding to inquiries regarding products, suggesting items based on customer needs, and ensuring a positive shopping experience that encourages return visits. Associates are expected to embody Kroger’s core values by treating customers and colleagues fairly and ethically, promoting inclusivity, and maintaining high standards of product quality and safety.
Responsibilities for this role include maintaining knowledge of the products in the department and throughout the store, collaborating with team members to achieve store goals, preparing food and beverage selections according to company recipes and standards, and managing inventory and product quality. The associate will also play a key role in reinforcing safety programs, following food safety regulations, and identifying and reporting any hazards or discrepancies to management promptly.
Kroger values problem-solving abilities and expects associates to handle customer and business issues professionally and with integrity. The role also entails using kitchen equipment such as espresso machines, blenders, and ovens following established guidelines, as well as providing support to customers with special needs or varying abilities. This job is perfect for individuals who thrive in a fast-paced, cooperative environment and want to build a meaningful career within a company dedicated to community and associate well-being.
Kroger offers competitive benefits, including comprehensive healthcare coverage with medical, dental, vision, and prescription plans. Associates also enjoy paid time off, holiday and sick pay based on eligibility, free counseling services, financial coaching, valuable discounts, and tuition reimbursement of up to $21,000 through its Continuing Education program. Moreover, Kroger's extensive training programs provide vast potential for career advancement, making it an excellent choice for individuals looking for growth and stability in the retail grocery sector.
Whether you are seeking part-time or full-time employment, this Grocery Associate role provides a chance to be a part of a dynamic, forward-thinking company dedicated to enriching lives through food and service. By joining Kroger, you are not just taking a job; you are joining a family committed to helping you succeed both professionally and personally through supportive resources, inclusive workplace culture, and opportunities for ongoing learning and advancement.
Working at Kroger means joining a company that values integrity, diversity, inclusion, and safety, promoting a respectful and ethical environment. The company places a strong emphasis on community involvement and sustainability, ensuring that employees are part of something much bigger than just a job. Kroger also prioritizes its associates' well-being by offering comprehensive benefits, flexible scheduling options for full- and part-time positions, and opportunities for professional growth and continuing education. Employees can expect a supportive work setting where their contributions are valued and their development encouraged.
The role of the Grocery Associate at Kroger focuses on delivering exceptional customer service within a clean, safe, and friendly environment. This position requires associates to interact directly with customers, responding to inquiries regarding products, suggesting items based on customer needs, and ensuring a positive shopping experience that encourages return visits. Associates are expected to embody Kroger’s core values by treating customers and colleagues fairly and ethically, promoting inclusivity, and maintaining high standards of product quality and safety.
Responsibilities for this role include maintaining knowledge of the products in the department and throughout the store, collaborating with team members to achieve store goals, preparing food and beverage selections according to company recipes and standards, and managing inventory and product quality. The associate will also play a key role in reinforcing safety programs, following food safety regulations, and identifying and reporting any hazards or discrepancies to management promptly.
Kroger values problem-solving abilities and expects associates to handle customer and business issues professionally and with integrity. The role also entails using kitchen equipment such as espresso machines, blenders, and ovens following established guidelines, as well as providing support to customers with special needs or varying abilities. This job is perfect for individuals who thrive in a fast-paced, cooperative environment and want to build a meaningful career within a company dedicated to community and associate well-being.
Kroger offers competitive benefits, including comprehensive healthcare coverage with medical, dental, vision, and prescription plans. Associates also enjoy paid time off, holiday and sick pay based on eligibility, free counseling services, financial coaching, valuable discounts, and tuition reimbursement of up to $21,000 through its Continuing Education program. Moreover, Kroger's extensive training programs provide vast potential for career advancement, making it an excellent choice for individuals looking for growth and stability in the retail grocery sector.
Whether you are seeking part-time or full-time employment, this Grocery Associate role provides a chance to be a part of a dynamic, forward-thinking company dedicated to enriching lives through food and service. By joining Kroger, you are not just taking a job; you are joining a family committed to helping you succeed both professionally and personally through supportive resources, inclusive workplace culture, and opportunities for ongoing learning and advancement.
Job Requirements
- Excellent customer service skills
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Any previous comparable experience
- Ability to gain and maintain knowledge of products
- Ability to collaborate with associates and promote teamwork
- Ability to prepare beverage selections to recipe and standards
- Ability to use kitchen equipment such as espresso machine, blender, and steamer
- Ability to follow safety procedures and food safety regulations
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
- Tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
- Prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- review 'sell by' dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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