Kroger logo

STARBUCKS/AST BARISTA

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $14.75
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is a renowned grocery retail company that originated from a small Cincinnati grocery store over a century ago and has since grown to become the largest grocer in the United States. With nearly 2,800 stores spread across 35 states operating under 28 different names, Kroger has established itself as a pivotal player in the grocery industry, committed to delivering excellent customer service and high-quality products. Known as America's grocer, Kroger proudly unites diverse teams who share a passion for food and community service with a shared purpose: To Feed the Human Spirit. This company places significant emphasis on core values such as respect, honesty, integrity, diversity, inclusion, and safety, which shape its operations and work culture.

The role offered is designed to enhance and maintain Kroger's exceptional standards of customer service within the store environment. The primary focus will be on providing excellent customer interactions in a safe, clean, and inviting setting that encourages customers to return. This position involves responsibility for not only delivering products to customers at the right time and fair prices but also fostering an inclusive work environment that values fairness and ethical treatment of both customers and employees. As part of this role, the candidate will embody the company's core values and actively contribute to the vibrant community spirit Kroger champions.

Key responsibilities include promoting trust and respect among teammates, ensuring that customers feel welcomed and valued, providing accurate information and recommendations about products, and supporting teamwork to fulfill store goals. There is a strong emphasis on product knowledge, ensuring proper handling, preparation, and presentation of products, particularly in the coffee shop area, which requires skills in beverage preparation and operation of specific equipment such as espresso machines and blenders. The role also involves ensuring compliance with all relevant local, state, and federal laws alongside company policies and food safety regulations, maintaining equipment and store cleanliness, and managing scheduling to meet customer volume demands effectively.

Kroger provides comprehensive employee benefits designed to support well-being across physical, emotional, and financial health dimensions. These benefits include a wide range of healthcare options, flexible scheduling with paid time off including holidays and sick leave, employee assistance programs, financial counseling, valuable associate discounts, tuition reimbursement programs, and opportunities for professional development and career advancement through training programs. This position offers a unique opportunity for individuals eager to grow within a dynamic and supportive company that values each associate's contribution and development.

Whether seeking part-time engagement or a full career path, joining Kroger means entering a workplace that not only values your efforts but also provides the tools and resources for your success and well-being. This role is ideal for those passionate about food and community, who are purpose-driven and ready to learn and grow with a leading company in the grocery sector. Kroger’s pervasive culture of care and innovation ensures employees are valued and supported as vital contributors to the company’s ongoing success and the communities it serves.

Job Requirements

  • Previous comparable experience
  • Ability to provide exceptional customer service in a safe and clean environment
  • Strong communication skills
  • Ability to comply with all local, state and federal laws and company guidelines
  • Must be able to perform the essential functions of this position with or without reasonable accommodation
  • Ability to work flexible schedules in full- or part-time roles
  • Willingness to uphold company core values of respect, honesty, integrity, diversity, inclusion and safety
  • Capability to manage customer volume through scheduling
  • Knowledge and ability to maintain food safety standards
  • Ability to operate and maintain coffee shop and kitchen equipment

Job Qualifications

  • Previous comparable experience
  • Ability to promote trust and respect among associates
  • Strong customer service skills
  • Knowledge of product information and ability to provide accurate responses
  • Ability to collaborate and promote teamwork
  • Capability to establish and meet performance goals
  • Scheduling and time management skills
  • Training and development experience
  • Familiarity with local, state, and federal laws
  • Competence in preparing beverages according to standards
  • Cash handling and transaction skills
  • Ability to offer product samples and inform customers about specials
  • Knowledge of food safety regulations
  • Skills in using coffee shop equipment
  • Inventory and stock management capabilities
  • Positive attitude and adaptability
  • Responsibility for safety and preventive maintenance

Job Duties

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Adhere to all local, state and federal laws, and company guidelines
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers about coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review sell by dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Display a positive attitude
  • Stay current with present, future, seasonal and special ads
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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