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STARBUCKS/AST BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.75 - $17.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Employee Discounts
Retirement Plan

Job Description

Kroger is America's largest supermarket chain, with nearly 2,800 stores across 35 states operating under 28 different names. Founded over a century ago in Cincinnati as a small grocery store, Kroger has grown into a national leader in the grocery retail industry. As America's Grocer, Kroger is dedicated to bringing together diverse teams passionate about food and people, united by a common purpose: To Feed the Human Spirit. The company prides itself on its commitment to innovation, customer experience, and community involvement, focusing on delivering exceptional service and quality products to its customers while fostering a supportive and inclusive work environment.

This role is centered around providing exceptional customer service in a safe and clean environment, ensuring customers have a positive experience that encourages their return. Associates in this position are expected to embody Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. They promote an environment where customers feel welcome, important, and appreciated by answering questions about products, offering product samples, and informing customers about store specials. The position also involves maintaining product knowledge, preparing beverage selections according to recipes and customer requests, and handling transactions efficiently and accurately.

The role emphasizes teamwork and collaboration with other associates to achieve company goals. It includes responsibilities such as scheduling, training, and developing team members, adhering to all local, state, and federal regulations, and ensuring food safety standards are met. Associates will also be tasked with inventory management, quality control, maintaining equipment, and reinforcing safety programs within the store. Kroger offers comprehensive benefits that support physical, emotional, and financial well-being, including medical, dental, vision coverage, paid time off, tuition reimbursement, and diverse career advancement opportunities. This position is ideal for individuals who are caring, purpose-driven, and eager to learn within a vibrant, growth-oriented company culture.

Job Requirements

  • Previous comparable experience
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
  • Gain and maintain knowledge of products sold within the department
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume
  • Train and develop associates on job performance
  • Adhere to all local, state and federal laws, and company guidelines
  • Prepare beverage selections to recipe and standards and to customer's requests
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items
  • Inform customers about coffee shop specials
  • Provide customers with fresh products and correct portions to prevent shrink
  • Properly use coffee shop equipment
  • Label, stock and inventory department merchandise
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs and identify unsafe conditions
  • Notify management of accidents and report illegal activity
  • Maintain positive attitude

Job Duties

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Adhere to all local, state and federal laws, and company guidelines
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Tender transactions using company best practices
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers about coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Review 'sell by' dates and take appropriate action
  • Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Display a positive attitude
  • Stay current with present, future, seasonal and special ads
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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