
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
flexible scheduling
Job Description
The Kroger Family of Companies is a renowned and respected grocery retail organization that has its roots dating back over a century ago, beginning as a humble Cincinnati grocery store. Over time, Kroger has evolved into the largest grocery chain in the United States, with nearly 2,800 stores across 35 states operating under 28 different names. As America's grocer, Kroger is committed to uniting diverse, passionate teams who share a deep love for food and a genuine dedication to serving people and communities. This commitment is encapsulated in their mission to "Feed the Human Spirit," reflecting a strong focus on providing excellent customer experiences, fostering a supportive and inclusive workplace, and giving back to the communities they serve.
Kroger prioritizes its people by providing an environment where employees are valued and supported professionally and personally. The company places a strong emphasis on care, respect, honesty, integrity, diversity, inclusion, and safety. These core values resonate throughout all aspects of Kroger's operations, guiding their interactions with customers, employees, and the communities they serve. They strive to promote fairness and ethical treatment, ensuring a workplace culture that embraces inclusion and supports all team members in achieving their full potential.
The role being offered aligns with Kroger's dedication to exceptional customer service within a safe and clean environment. The position involves not only delivering outstanding service that encourages customers to return but also includes fostering a workplace where teamwork and respect among associates flourish. Employees are expected to cultivate an atmosphere where customers feel welcomed, important, and appreciated. This includes answering questions regarding products and store offerings with knowledgeable, friendly assistance. The position also entails maintaining up-to-date knowledge about products and promotions, contributing to store goals through collaboration and teamwork, and actively participating in training and personal development opportunities.
In addition to customer service, the role involves operational tasks such as product preparation following established recipes and standards, managing equipment, maintaining food safety standards, and handling transactions accurately. The position serves as an ambassador of Kroger's brand, embodying respect and professionalism in all interactions. Kroger supports employees by offering flexible scheduling options, comprehensive benefits including medical, dental, vision, and prescription coverage, emotional and financial support services, generous tuition reimbursement, and opportunities for career advancement through extensive training programs. This role is ideal for individuals who are caring, purpose-driven, eager to learn, and looking to grow their career with a leader in the grocery retail industry.
Kroger prioritizes its people by providing an environment where employees are valued and supported professionally and personally. The company places a strong emphasis on care, respect, honesty, integrity, diversity, inclusion, and safety. These core values resonate throughout all aspects of Kroger's operations, guiding their interactions with customers, employees, and the communities they serve. They strive to promote fairness and ethical treatment, ensuring a workplace culture that embraces inclusion and supports all team members in achieving their full potential.
The role being offered aligns with Kroger's dedication to exceptional customer service within a safe and clean environment. The position involves not only delivering outstanding service that encourages customers to return but also includes fostering a workplace where teamwork and respect among associates flourish. Employees are expected to cultivate an atmosphere where customers feel welcomed, important, and appreciated. This includes answering questions regarding products and store offerings with knowledgeable, friendly assistance. The position also entails maintaining up-to-date knowledge about products and promotions, contributing to store goals through collaboration and teamwork, and actively participating in training and personal development opportunities.
In addition to customer service, the role involves operational tasks such as product preparation following established recipes and standards, managing equipment, maintaining food safety standards, and handling transactions accurately. The position serves as an ambassador of Kroger's brand, embodying respect and professionalism in all interactions. Kroger supports employees by offering flexible scheduling options, comprehensive benefits including medical, dental, vision, and prescription coverage, emotional and financial support services, generous tuition reimbursement, and opportunities for career advancement through extensive training programs. This role is ideal for individuals who are caring, purpose-driven, eager to learn, and looking to grow their career with a leader in the grocery retail industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to perform essential job functions with or without reasonable accommodation
- Commitment to promoting trust, respect, and a positive attitude among associates
- Adherence to safety and company guidelines
- Capable of operating relevant kitchen and beverage equipment
Job Qualifications
- Previous comparable experience
- Knowledge of products sold within the department
- Ability to respond to customer inquiries and make product suggestions
- Strong teamwork and collaboration skills
- Ability to train and develop associates
- Understanding of local, state, and federal laws
- Ability to follow food safety regulations and guidelines
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees fairly and ethically
- Promote an inclusive work environment
- Answer customer questions about products sold within the department and store
- Collaborate with associates and promote teamwork to achieve company and store goals
- Prepare beverage selections according to recipes and customer requests
- Tender transactions using company best practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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