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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
complimentary shift meal
Employee discount card
Learning and Development Programs
Corporate social responsibility involvement
Career development opportunities
Job Description
Fairmont Dallas is a distinguished luxury hotel strategically located in the vibrant Arts District of downtown Dallas. With over 545 elegantly appointed guest rooms and suites, the hotel is renowned for its exceptional hospitality and extensive event facilities, offering more than 73,000 square feet of flexible meeting and event space. For over half a century, Fairmont Dallas has served as a premier venue for a diverse array of functions, including civic gatherings, social and cultural events, conventions, and corporate meetings, establishing itself as a central landmark and trusted choice in the Dallas hospitality landscape. The hotel is known for combining... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience as a Barista
- Valid food handling certificate
- Advanced store training certification
- Certified Barista trainer credential
- Strong communication skills in English
- Ability to perform basic arithmetic
- Knowledge of food beverage and labor cost control practices
- Ability to supervise and lead staff
- Availability to work flexible hours
- Commitment to maintaining high standards of cleanliness and service
Job Qualifications
- 2-years experience as a Barista
- Food handling certificate
- Advanced Store Training Certified by District Manager
- Certified Barista Trainer
- Knowledge of various drink recipes and beverage service standards and food sold in Starbucks
- Fluency in English both verbal and non-verbal
- Provide legible communication
- Compute basic arithmetic
- Familiarity with food beverage and labor cost controls
Job Duties
- Maintain complete knowledge of and comply with all departmental policies service procedures standards
- Maintain complete knowledge of correct maintenance and use of equipment and use equipment only as intended
- Anticipate guests' needs, respond promptly and acknowledge all guests regardless of busyness or time of day
- Maintain positive guest relations at all times
- Be familiar with all hotel services, features, local attractions, and activities to answer guest inquiries accurately
- Keep updated with Corporate Starbucks communications about promotions and new products
- Resolve guest complaints ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Maintain complete knowledge of food and beverage selections, menu items, outlet layouts, setups, capacity, hours, price range and dress code
- Monitor staff performance and ensure procedures are followed to department standards
- Coordinate staff schedules, breaks and assignments
- Conduct pre-shift meetings and review daily objectives
- Inspect grooming and attire of staff and rectify deficiencies
- Oversee inventory, requisitions, and ordering policies
- Ensure compliance with state regulations and food handling standards
- Handle guest problems and monitor guest satisfaction
- Maintain drink recipe book and ensure drink preparation standards
- Ensure all orders are prepared and delivered timely
- Assist staff to ensure optimum guest service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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