Starbucks Supervisior

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
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Job Description

The hiring establishment is a reputable restaurant operating within a hospitality setting, committed to delivering exceptional dining experiences to its guests. Known for its dedication to quality service and a welcoming atmosphere, the restaurant emphasizes high standards in every aspect of its operation, from the food and beverage offerings to customer interaction and staff professionalism. The company values creating a work environment that promotes teamwork, respect, and continuous improvement, making it an attractive workplace for individuals passionate about the food service industry.

This role is that of a Restaurant Supervisor, a pivotal position responsible for overseeing all aspects of the restaurant's daily operations and staff management. The supervisor ensures that every team member is well-equipped with the necessary knowledge and skills to meet job expectations and contribute to the restaurant's overall success. This position requires strong leadership skills to coach and evaluate staff performance, ensuring adherence to company policies, procedures, and regulatory requirements related to food safety, sanitation, and workplace safety.

The Restaurant Supervisor plays a crucial role in maintaining high standards of guest service by addressing guest requests, concerns, and problems promptly and efficiently. They are tasked with supervising compliance with food and beverage handling protocols, cash handling procedures, and maintaining the cleanliness and operational integrity of the restaurant environment. Responsible for training employees to maximize productivity while minimizing waste, the supervisor fosters a professional and positive work culture characterized by teamwork and mutual respect.

This position demands thorough knowledge of hospitality industry practices and the ability to manage multiple priorities in a fast-paced setting. The supervisor must ensure that all required trainings are conducted, including orientation sessions, safety protocols, fire regulations, and food handling standards to guarantee both employee and guest safety. They must also ensure a harassment-free workplace and uphold equal opportunity principles. Physical requirements of the job include standing for long periods, lifting up to 50 pounds, and working in environments subject to temperature variations and other occupational hazards, with appropriate use of protective equipment.

Employment in this role requires a high school education supplemented by formal schooling in hotel or restaurant management or a related field, along with two or more years of relevant experience. Familiarity with federal, state, and local regulations governing food service is essential for ensuring compliance and smooth restaurant operations. Effective communication, organizational skills, and the ability to handle administrative tasks such as maintaining inventory and shift reports are integral to this role.

Working as a Restaurant Supervisor offers the opportunity to grow within the hospitality industry, developing leadership capabilities and operational expertise essential for career advancement. The role supports a fair and safe work environment, advocating for employee welfare and guest satisfaction through vigilant supervision and proactive problem-solving. Candidates who demonstrate strong leadership, attention to detail, and commitment to excellence will find this role both challenging and rewarding.

Job Requirements

  • High school education
  • Schooling in hotel or restaurant management or related major
  • Two or more years of related experience
  • Ability to effectively supervise staff and daily operations
  • Knowledge of food and beverage sales and service
  • Ability to comply with serving guidelines and safety regulations
  • Strong organizational skills and attention to detail
  • Ability to operate computer and office equipment
  • Ability to work in a fast paced environment under pressure
  • Satisfy legal employment requirements
  • Ability to lift up to 50 pounds and perform physical tasks
  • Ability to communicate effectively and professionally

Job Qualifications

  • High school diploma
  • Formal education in hotel or restaurant management or related field
  • Minimum two years of related work experience
  • Proficiency in staff management and training
  • Knowledge of hospitality industry practices
  • Understanding of food safety and sanitation standards
  • Strong leadership and communication skills
  • Ability to handle cash and payment processing accurately
  • Experience with inventory control and ordering
  • Ability to write detailed reports and documentation
  • Skilled in multitasking and problem resolution

Job Duties

  • Supervise the restaurant staff
  • Ensure new associates are equipped with necessary knowledge and skills
  • Evaluate job performance and coach staff
  • Communicate performance standards and team roles
  • Conduct required training including orientation, safety, food and beverage handling
  • Enforce compliance with policies, procedures, and regulations
  • Maintain harassment-free work environment
  • Oversee safe and sanitary food and beverage handling
  • Monitor maintenance and sanitation of restaurant and equipment
  • Ensure adherence to safety protocols
  • Manage guest checks and payment collections compliantly
  • Report maintenance issues promptly
  • Order supplies and maintain accurate inventory
  • Respond to guest requests and resolve concerns
  • Train employees to maximize productivity and minimize waste
  • Adhere to attendance and uniform policies
  • Attend scheduled department meetings
  • Maintain professional and positive communication
  • Report incidents of guest dissatisfaction
  • Comply with all policies and practice safe work habits
  • Write shift reports on incidents when assigned
  • Check with manager before leaving work area
  • Perform special projects and participate in task forces
  • Perform other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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