Starbucks Store Supervisor - Raleigh Marriott City Center

Raleigh Marriott City Center is a distinguished full-service hotel known for its commitment to excellence and delivering exceptional guest experiences in the heart of Raleigh, North Carolina. As part of the Marriott chain, this hotel offers upscale accommodations, state-of-the-art amenities, and a welcoming ambiance that attracts business travelers, tourists, and event attendees alike. The hotel prides itself on fostering a culture lined with five Cornerstones: Quality, Integrity, Community, Profitability, and Fun, emphasizing a supportive, inclusive, and rewarding workplace environment where associates are valued and given ample opportunities for both personal and professional growth.

The role of Store Supervisor at our newly renovated Starbucks location within the Raleigh Marriott City Center presents an exciting opportunity for individuals with previous Starbucks leadership experience to transition their skills into a hospitality setting. This position involves overseeing daily store operations, coaching and developing baristas, and playing an integral role in ensuring high standards of customer service and operational efficiency are maintained consistently. As a key member of the hotel’s leadership team, the Store Supervisor will be instrumental in cultivating a positive workplace culture that aligns with Concord’s mission to be a “Great Place to Work for All.”

This role is ideally suited for highly motivated individuals who possess a passion for coaching associates and thrive in dynamic, fast-paced environments. The position demands flexibility with working hours, including availability during mornings, evenings, weekends, and holidays. Emphasis is placed on delivering exceptional guest experiences by leading operational tasks, reinforcing quality standards, and fostering staff development. This is more than a management role; it’s an opportunity to contribute significantly to shaping the future of the Starbucks outlet and enhancing the overall hospitality experience at Raleigh Marriott City Center.

The hotel and Starbucks partnership under Concord’s leadership champions diversity, inclusion, and continuous improvement, making this an ideal setting for professionals who seek to bring their Starbucks expertise to new heights. Applicants are encouraged to bring their leadership experience, coaching ability, operational skills, and enthusiasm to contribute to a welcoming and thriving environment where associates and guests alike feel valued and supported.