Starbucks Manager Spokane Valley, WA.

The hiring establishment for this position is a well-known retail grocery operator with a dedicated Starbucks kiosk within its store environment. This company is recognized for its commitment to quality products and excellent customer service, a reputation built over many years. The Starbucks kiosk is a crucial part of the store’s overall service offerings, providing customers with a convenient and enjoyable coffee experience while shopping. This retail environment is fast-paced and customer-focused, requiring employees who are professional, personable, and efficient. The Starbucks Department Manager position is a vital role within this setting, serving as both a leader and customer service expert.

The Starbucks Department Manager is primarily responsible for directing and controlling all aspects of the kiosk’s operations to ensure that sales targets and profit objectives are met. This role serves as the primary contact point for customers, providing friendly, courteous, and helpful service that upholds the company’s high standards. Accountability for departmental results lies with the manager, including superior customer service, increasing sales, managing costs effectively, and following merchandising guidelines set by the division. Duties include maintaining stock and inventory levels, entering and checking orders, and changing signs and prices as dictated by merchandising requirements.

A significant part of the position involves training, supervising, scheduling, and assigning duties to barista clerks, ensuring the kiosk is optimally staffed to meet customer demands. The manager also actively participates in brewing coffee and tea, operating the register, handling cash transactions accurately, and maintaining cleanliness within the coffee service area. These hands-on responsibilities are complemented by financial reporting duties to store management and field supervisors, which help track performance and guide improvements.

The work environment is predominantly indoors, with a focus on maintaining safety and cleanliness. Physical demands include standing and walking for extended periods, lifting supplies, reaching, and occasional use of ladders or stepstools. The manager must be comfortable with constant movement and able to perform repetitive motions like bending, stooping, and stretching. Communication skills are essential, as the role requires effective interaction with customers and team members, problem-solving skills, and the ability to provide clear instructions and feedback.

This position offers competitive hourly wages ranging from $17.38 to $23.71, depending on experience, qualifications, and location, with a benefits package that may include health, dental, and vision insurance, disability and life insurance, sick pay, paid time off, paid holidays, bereavement pay, and retirement benefits such as pension or 401(k) eligibility. The company supports diversity and inclusion and is committed to accommodating individuals with disabilities who meet the job’s requirements.