Starbucks Manager

Hixson, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

401(k) with Company Match

Employee stock ownership plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Insurance

Medical Plan with wellness benefits

dental plan

Paid holidays

Paid Vacations

Associate Offers

Job Description

Food City is a privately held, family-owned supermarket chain committed to running the best stores in town. Founded with a mission to provide excellent service to local communities, Food City emphasizes community involvement and values its associates as its greatest asset. Over 13% of the company is owned by employees through an employee stock ownership plan, promoting pride and dedication in the quality of services and products offered. Food City offers promising career opportunities across various fields including baking, accounting, and logistics. The company supports flexible schedules to ensure work-life balance for its associates and maintains a culture of respect and development.

The Starbucks Department Manager position at Food City plays a pivotal role in managing daily operations of the Starbucks department under the guidance of the Store Manager. This key leadership position ensures that the department achieves budgeted sales goals as well as gross and net profit objectives. The manager controls labor costs, supplies, and expenses to maintain efficiency and profitability. Additionally, the role involves supervising, leading, and developing associates to deliver exceptional customer service and operate the department at a high standard.

The manager is responsible for maintaining product quality and freshness, ensuring a clean and well-stocked department, and attracting customers through effective merchandising and creative product displays. This leadership role also includes scheduling, training, performance evaluations, and employee development to foster a motivated and skilled team. Coordination with store leadership and adherence to safety, security, and food-handling policies are essential responsibilities.

By implementing company standards and fostering a customer-service-focused environment, the Starbucks Department Manager ensures that the department contributes significantly to the overall success of the store. This full-time role is ideal for individuals with strong leadership skills, retail or Starbucks operations experience, and a passion for customer service and team development.

Job Requirements

Must be 18 years of age or older
High school graduate, with college preferred
Three to five years experience in retail and/or Starbucks operations, operating as an assistant Starbucks manager for at least one year
Knowledge of how to mix various Starbucks coffee and tea products
Knowledge of the ingredients that go into various products
Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils
Additional seminar/class training in leadership, employee and customer relations helpful
Completion of Starbucks All Store Training program
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications

Must be 18 years of age or older
High school graduate, with college preferred
Three to five years experience in retail and/or Starbucks operations, operating as an assistant Starbucks manager for at least one year
Knowledge of how to mix various Starbucks coffee and tea products
Knowledge of the ingredients that go into various products
Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils
Additional seminar/class training in leadership, employee and customer relations helpful
Completion of Starbucks All Store Training program
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

Manage Starbucks department and associates to maximize sales and profitability by controlling product loss and promoting sales
Effectively manage, understand, and teach others company standards in regards to Starbucks department operations
Responsible for delegating workload of department fairly and evenly to Starbucks associates to ensure all company customer service expectations are met
Provide exceptional service for customers through managing and communicating expectations for customer service with all associates, recruiting and selecting quality associates, and planning adequate coverage through scheduling
Preparing, bagging, pouring and stocking Starbucks products, rotating items to ensure product quality and safety
Taking customer orders, ensuring orders are completed in a timely manner and to the customers satisfaction
Maintaining a positive and friendly attitude towards customers and fellow team members