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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,100.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
career growth and advancement
Affordable benefits after 30 days
Referral bonuses
Free and discounted room nights
Paid Time Off
Healthcare FSA
Financial perks
Employee assistance program
Retail Discounts
Job Description
Hyatt Regency New Orleans is a prestigious, full-service hotel located in the heart of New Orleans, Louisiana, near the Superdome. Known for its exceptional hospitality service, luxurious amenities, and prime location, Hyatt Regency New Orleans welcomes guests from around the world to experience the vibrant culture and rich history of one of America’s most iconic cities. As part of the globally recognized Hyatt brand, the hotel prides itself on delivering personalized experiences and outstanding customer service to every guest. This hotel not only serves as a comfortable lodging option but also as a hub for events, conferences, and local excursions,... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in a coffee or food service environment
- Strong leadership skills
- Excellent communication abilities
- Proven track record of driving operational results
- Experience managing scheduling payroll and inventory
- Ability to train and develop staff
- Strong organizational and multitasking skills
- Availability to work flexible hours including early mornings weekends and holidays
- Commitment to upholding brand standards and customer service excellence
Job Qualifications
- Previous management experience in Starbucks or a high-volume coffee/food service environment
- Strong leadership communication and team-building skills
- Proven ability to take ownership and drive revenue and operational performance
- Experience with scheduling payroll and inventory/order management
- Ability to train coach and motivate a diverse team
- Strong organizational skills and commitment to maintaining a clean efficient and guest-focused store
- Professional demeanor and a passion for hospitality
- Flexibility to work early mornings weekends and holidays
- Ability to represent both Hyatt and Starbucks standards confidently and professionally
Job Duties
- Oversee daily store operations including opening and/or closing duties
- Lead and support the Starbucks team with coaching training and ongoing development
- Manage staffing needs including scheduling payroll and labor management
- Handle ordering inventory and product forecasting to ensure proper stock levels
- Maintain Starbucks brand standards for service cleanliness organization and customer experience
- Drive sales and revenue through effective leadership product knowledge and operational excellence
- Serve as the hotel's representative and liaison with the Starbucks Regional Manager
- Foster a positive team culture focused on service communication and consistency
- Ensure all Starbucks and Hyatt policies food safety guidelines and operational procedures are followed
- Address and resolve guest concerns professionally
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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