Starbucks Lead Barista

Concord is a reputable company recognized for its dedication to excellence, integrity, and community values. As a leader in providing quality accommodations and superior customer service, Concord has established a strong presence in the hospitality and service industry. The company strongly emphasizes an "Associate First" culture, which supports personal development and values work-life balance and diversity. With a foundation built on five key Cornerstones—Quality, Integrity, Community, Profitability, and Fun—Concord is committed to creating an outstanding work environment for its associates and delivering exceptional experiences for its guests. This commitment to excellence makes Concord a preferred employer for individuals seeking to grow, contribute, and be part of a dynamic, fun team.

The Shift Supervisor position at Concord is an essential role responsible for upholding the Starbucks experience in the store by modeling stellar customer service, ensuring the delivery of high-quality products, maintaining safety and cleanliness, and effectively managing shifts. This role requires a confident leader who can motivate and guide baristas during their shifts to maintain operational standards and promote a positive atmosphere for both customers and employees. The Shift Supervisor will manage stock inventory, assist with cashier duties using the point of sale (POS) system, oversee food and beverage preparations, and ensure that the store adheres to safety and sanitation standards. As an integral part of the team, this position requires excellent communication and organizational skills to efficiently assign daily tasks to baristas, manage busy environments with frequent interruptions, and contribute to the ongoing training and certification of new baristas.

This full-time role offers competitive wages and is part of a company culture dedicated to the growth and development of its employees. Full-time associates are eligible for a comprehensive benefits package that includes medical, dental, and vision plans, life insurance, disability options, 401K plans, tuition assistance, and discounted hotel rates. Concord’s emphasis on career advancement opportunities and associate development ensures that employees are supported and inspired to reach their full potential. The ideal candidate will be someone who thrives in a fast-paced work environment, is comfortable performing various physical tasks such as lifting up to 30 pounds and standing for extended periods, and is willing to work flexible hours including weekends and holidays. This role offers an excellent opportunity for individuals passionate about customer service, leadership, and contributing to a company culture that truly values its employees and their contributions.