Starbucks Lead Barista

Food City is a privately held, family-owned company that has established itself as a trusted name in the grocery retail industry, known for its commitment to community involvement and delivering outstanding customer service. With a mission to "run the best store in town," Food City prides itself on fostering an environment where associates are valued as the company’s greatest asset. The organization actively encourages its employees to engage with their local communities, promoting a culture of giving back and civic involvement. Furthermore, over 13% of the company is owned by associates through an employee stock ownership plan, instilling a sense of pride and ownership among the workforce. Food City offers flexible schedules designed to help employees balance their work-life commitments, supporting a healthy lifestyle alongside promising career growth. Whether you aspire to work in baking, accounting, logistics, or other areas, Food City provides numerous avenues for career advancement within a supportive and family-like atmosphere.

The role of a Starbucks Barista at Food City’s Knoxville location (284 Morrell Road) is focused on creating an exceptional Starbucks experience for Food City shoppers. This part-time or full-time position involves delivering prompt and friendly service while preparing high-quality beverages and food products that meet Starbucks’ strict recipe and presentation standards. Baristas act as ambassadors for both Starbucks and Food City, embodying the brands’ values of integrity, honesty, and excellence in customer care. They are expected to open and close the kiosk operations alongside store management, manage cash register transactions efficiently with the POS system, and maintain cleanliness and order in the work environment to ensure customer comfort. A Starbucks Barista at Food City is not only responsible for preparing beverages but also for engaging with customers, offering product information, and using suggestive selling techniques to enhance the shopping experience.

This position requires strong problem-solving skills to address any issues that arise, from barista-related tasks to customer concerns and business challenges. Baristas are also tasked with motivating their team members to meet store goals and to consistently follow safety policies and food handling procedures to maintain the highest standards of hygiene and food safety. This role demands a positive, friendly attitude and a willingness to learn about Starbucks products, including various coffees, teas, spices, flavorings, and sauces. The schedule includes on-site work during scheduled shifts, adhering to company time and attendance policies. By joining Food City as a Starbucks Barista, employees become part of a team dedicated to excellent service, product quality, and community involvement, making it an ideal choice for individuals passionate about coffee culture and customer service.