Starbucks Lead Barista

Red Bank, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

401(k) with Company Match

Employee stock ownership plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Insurance

Medical Plan with wellness benefits

dental plan

Paid holidays

Paid Vacations

Associate Offers

Job Description

Food City is a well-established, privately held, family-owned supermarket chain that is deeply committed to serving the communities it operates in. With a strong emphasis on community involvement, Food City encourages its associates to engage with local civic organizations and takes great pride in the fact that over 13 percent of the company is owned by its employees through an employee stock ownership plan. This unique ownership structure fosters a strong sense of pride and commitment among associates, motivating them to deliver outstanding customer service and high-quality products. Food City offers a variety of career paths, from roles in baking and accounting to trucking, making it an attractive employer for individuals looking to build a fulfilling career. The company also promotes flexible scheduling to help associates balance work with family and personal time, reflecting its care for employee well-being and work-life balance. Located at 3901 Dayton Boulevard in Red Bank, TN, the Food City store at this location maintains the company's standards of excellence and community focus.

The role available at Food City is that of a Starbucks Barista within the Food City store. This position is integral to creating the Starbucks experience for shoppers by delivering prompt service, quality beverages and products, and maintaining a clean and comfortable environment. As a Starbucks Barista at Food City, you will be responsible for providing efficient and courteous customer service, supporting the mission to "Run the Best Store in Town." This includes assisting the store management team with opening and closing kiosk operations, ensuring consistency in quality beverages and food products by adhering to recipe and presentation standards, and acting with integrity and honesty to promote both Food City and Starbucks cultures and values. The role involves taking customer orders, preparing and stocking Starbucks products, engaging with customers to offer product information and suggestive selling, and processing cash register transactions with precision. Employees in this position are expected to uphold safety policies, enforce food safety programs, and participate actively in problem-solving to address challenges related to customers, business operations, and team collaboration. Being a Starbucks Barista requires maintaining a positive and friendly attitude, fostering teamwork, and contributing to achieving store goals and expected results. This role is ideal for individuals eager to learn about coffee and tea products, who thrive in a dynamic customer service environment, and who want to be part of a company that values integrity, teamwork, and community involvement. The position requires working onsite during scheduled shifts and offers opportunities for learning, development, and growth within the Food City and Starbucks brands.

Job Requirements

Must be 18 years of age or older
High school diploma or equivalent
Ability to attend on-site work during scheduled shifts
Ability to understand and follow verbal and/or written instructions
Ability to perform routine and repetitive tasks
Ability to have constant contact and interaction with various levels of individuals daily

Job Qualifications

Must be 18 years of age or older
Food Service/Coffee experience a plus, but not required
High School Diploma or equivalent
Learn how to mix a wide variety of coffee and tea products
Learn the ingredients that go into various products
Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils
Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

Ensure efficient and courteous customer service at all times in support of the company mission to Run the Best Store in Town
Assist store management team in opening and closing the kiosk operations
Ensure we are providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
Act with integrity, honesty, and knowledge to promote the culture, values, and the mission of both Food City and Starbucks
Take customer orders, ensure orders are completed in a timely manner, and to the customers satisfaction
Prepare, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety
Maintain a positive and friendly attitude towards customers and fellow associates
Engage with customer, offering product information, using suggestive selling techniques, and sampling products
Process cash register transactions using POS system
Apply problem solving skills to effectively address Barista, Customer, and Business problems
Challenge team members to deliver store goals and expected results
Ensure team members are consistently operating tools and equipment, while following all safety policies and procedures
Enforce company food safety program and food-handling procedures
Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies