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Starbucks Daily Operations Leader, Westfield Valley Fair - Full Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.34 - $34.94
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
performance-based incentives
Employee assistance program
Tuition Reimbursement
Merchandise discounts
annual merit review
Job Description
Macy's, a renowned American department store chain with a legacy spanning over 160 years, is much more than just a retail establishment. It embodies a rich story filled with innovations and traditions that have captured the hearts and minds of millions across the nation. Macy's is widely recognized not only for its inspiring stores and irresistible products but also for iconic events such as the Macy's 4th of July Fireworks and the unforgettable Thanksgiving Day Parade. These defining moments mark Macy's as a special place to work, where employees contribute to memorable experiences that resonate deeply with customers and colleagues... Show More
Job Requirements
- High school diploma or equivalent
- retail food service or customer service experience preferred
- ServSafe certified or have food handler permit as required by state or local health department
- ability to perform heavy lifting constant moving and remain stationary for extended periods
- capable of stooping kneeling crouching climbing ladders and reaching above eye level
- must have close vision color vision depth perception and focus adjustment
- able to work flexible schedule including days evenings weekends and holidays based on company needs
Job Qualifications
- High school diploma or equivalent encouraged
- retail food service or customer service experience preferred
- ServSafe certification or food handler permit as required by state or local health departments
- strong leadership communication and coaching skills
- solid organizational and problem-solving skills
- strong customer focus with the ability to resolve concerns effectively
- basic business acumen to support sales goals cost control and accurate cash handling
- knowledge of food safety sanitation and regulatory standards
Job Duties
- Lead daily café operations ensuring compliance with safety sanitation and product quality standards
- deliver exceptional customer experience modeling Starbucks customer connection and Macy’s selling behaviors
- train coach and motivate colleagues to maximize team performance customer satisfaction and professional development
- ensure consistent preparation presentation and merchandising of food and beverages adjusting recipes to meet customer requests
- monitor labor productivity balancing customer service needs with cost control
- assist with ordering receiving inventory management and invoice processing to maintain stock levels and achieve food and beverage cost targets
- monitor sales expenses and reports to achieve profit and loss goals and communicate results and priorities to team and leadership
- oversee cash handling and point-of-sale operations complying with Macy’s and Starbucks policies
- maintain a clean professional and welcoming café environment serving as a role model for grooming communication and workplace conduct
- partner with store leadership and Starbucks Managers to resolve customer concerns and ensure operational excellence
- foster an environment of acceptance and respect to strengthen relationships and ensure authentic connections with colleagues customers and communities
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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