TravelCenters of America logo

Starbucks Cashier I - PT

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.13 - $19.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
various employee discounts
Opportunity for growth and advancement

Job Description

TravelCenters of America (TA) is one of the most recognized and trusted names in the travel and transportation industry. For over 50 years, TA has served millions of professional truck drivers and motorists across the United States by providing a dependable one-stop shopping experience. TA travel centers are known for delivering essential services including fuel, food, truck maintenance, and other critical amenities that travelers and drivers rely on during their journeys. As a company with a rich history and a strong foundation, TA is continuously growing its network of travel centers nationwide. The company is committed to innovation, integrating cutting-edge technology, and embarking on initiatives focused on alternative energy and sustainability. This forward-thinking approach not only highlights TA’s dedication to environmental responsibility but also showcases its passion for staying ahead in a competitive industry. TA values every team member as a vital stakeholder in its ongoing success, with the corporate headquarters located in Westlake, Ohio. Employees are provided with a collaborative environment that encourages idea sharing, career growth, and the opportunity to actively shape the future of the company. TravelCenters of America is an equal opportunity employer that embraces diversity and inclusion, striving to create a welcoming and supportive workplace for all individuals regardless of background or identity.

The Customer Service Representative role at TravelCenters of America focuses on delivering exceptional customer experience in the company’s quick service restaurants located inside their travel centers. This position plays a crucial role in ensuring travelers receive friendly, accurate, and efficient service that encourages repeat visits and positive experiences. The role involves working in a fast-paced environment where excellent customer service is paramount. Representatives are responsible for greeting customers with a positive and enthusiastic attitude, efficiently processing transactions via point-of-sale (POS) systems, and maintaining a clean, inviting restaurant environment. They must prioritize tasks based on kitchen and dining area needs and ensure compliance with safety protocols during food handling and preparation. The position also requires strong communication skills to build rapport with team leaders and co-workers, fostering a cooperative team atmosphere.

This Customer Service Representative position offers flexible hours including nights, weekends, and some holidays to accommodate the dynamic nature of travel center operations. The pay range for this role is $17.13 to $19.00 per hour, dependent on experience and responsibilities. TravelCenters of America offers a wide range of benefits such as medical, dental, vision, life insurance, a 401(k) plan with company match, vacation and paid holidays, tuition reimbursement, onsite meal discounts, and various other perks aimed at promoting employee well-being and professional advancement. This is an excellent opportunity for individuals who are passionate about customer service, enjoy working in a team environment, and want to be part of a nationally recognized and growing company. TravelCenters of America encourages candidates who are eager to contribute their skills and grow within the company to apply and become part of their committed and energetic team.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to stand for extended periods
  • Ability to communicate clearly and effectively
  • Experience using point-of-sale (POS) systems preferred
  • Ability to work flexible hours including nights, weekends and holidays
  • Ability to follow safety and sanitation procedures
  • Must be able to lift up to 50 lbs occasionally

Job Qualifications

  • Basic computer/POS knowledge preferred
  • Previous food service experience a plus
  • Good verbal communication skills
  • Ability to work flexible hours including nights, weekends and some holidays
  • A dedicated individual who works well with others and is excited to be part of our team

Job Duties

  • Work in a fun, trusting environment focused on great customer service
  • Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
  • Provide great tasting / quality food, and a clean restaurant environment for all guests
  • Process transactions of customers on a point-of-sale (POS) register
  • Prioritize your work according to the kitchen and dining guest needs
  • Maintain equipment per operating standards
  • Follow proper safety procedures when handling and/or preparing food
  • Establish strong communication and rapport with leaders and co-workers
  • Perform other job-related duties as assigned

Job Criteria

Experience

No experience required


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