Job Overview
Employment Type
Full-time
Compensation
Salary
Range $91,000.00 - $93,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, serving millions of guests daily across 15 countries. With a strong commitment to service excellence, sustainability, and community impact, Aramark provides comprehensive care and operational expertise tailored to diverse environments including education, healthcare, sports and entertainment, and business dining. Rooted in a mission to do great things for employees, partners, communities, and the planet, Aramark fosters inclusive workplaces that promote professional growth and equal opportunity, embracing diversity and respecting all individuals regardless of race, color, religion, national origin, age, sex, gender identity, disability, or any other protected characteristic. The company is dedicated to providing employees with development opportunities, competitive compensation, and a supportive culture that encourages passion and innovation.
The role of Starbucks Cafe9 Manager at the Seattle Convention Center is a pivotal leadership position responsible for managing a high-volume Starbucks location. This salaried position, offering a competitive annual salary range of $91,000 to $93,000, requires overseeing all aspects of day-to-day operations to ensure superior guest experiences while maintaining Aramark and Starbucks brand standards. The manager leads the team through recruitment, training, coaching, and performance management to build a cohesive and inclusive team culture focused on hospitality and operational excellence. Key operational responsibilities include scheduling, labor management, inventory control, and financial management to meet budgetary targets and optimize revenue. The manager enforces compliance with food safety regulations, Starbucks and Aramark policies, and health standards, ensuring safety and quality throughout the café.
Operational excellence during convention, event, and peak times are essential aspects of this role, demanding sharp multitasking and prioritization skills in a fast-paced, event-driven environment. The café manager is also tasked with maintaining beverage and food quality standards, managing inventory to minimize waste, and establishing merchandising and cleanliness standards to enhance the guest experience. Effective communication through daily huddles and direct guest service interaction is vital, including resolving service issues promptly and professionally.
This position requires leadership capabilities combined with financial acumen, strong customer service skills, and proficiency in Microsoft Office and point-of-sale systems. The successful candidate will demonstrate the ability to work flexible hours, including evenings, weekends, holidays, and event days, and be physically capable of the demands of standing, walking, bending, and handling items up to 40 pounds.
Joining Aramark as a Starbucks Cafe9 Manager offers the opportunity to lead in a dynamic, customer-focused environment where your contributions directly impact guest satisfaction and the broader community. This role resonates with those who thrive on challenge, teamwork, and delivering exceptional service while upholding the integrity of iconic brands like Starbucks and Aramark. Candidates can expect supportive benefits and a culture committed to diversity, equity, and inclusion, emphasizing personal growth and meaningful work within an international leader in food and facilities services.
The role of Starbucks Cafe9 Manager at the Seattle Convention Center is a pivotal leadership position responsible for managing a high-volume Starbucks location. This salaried position, offering a competitive annual salary range of $91,000 to $93,000, requires overseeing all aspects of day-to-day operations to ensure superior guest experiences while maintaining Aramark and Starbucks brand standards. The manager leads the team through recruitment, training, coaching, and performance management to build a cohesive and inclusive team culture focused on hospitality and operational excellence. Key operational responsibilities include scheduling, labor management, inventory control, and financial management to meet budgetary targets and optimize revenue. The manager enforces compliance with food safety regulations, Starbucks and Aramark policies, and health standards, ensuring safety and quality throughout the café.
Operational excellence during convention, event, and peak times are essential aspects of this role, demanding sharp multitasking and prioritization skills in a fast-paced, event-driven environment. The café manager is also tasked with maintaining beverage and food quality standards, managing inventory to minimize waste, and establishing merchandising and cleanliness standards to enhance the guest experience. Effective communication through daily huddles and direct guest service interaction is vital, including resolving service issues promptly and professionally.
This position requires leadership capabilities combined with financial acumen, strong customer service skills, and proficiency in Microsoft Office and point-of-sale systems. The successful candidate will demonstrate the ability to work flexible hours, including evenings, weekends, holidays, and event days, and be physically capable of the demands of standing, walking, bending, and handling items up to 40 pounds.
Joining Aramark as a Starbucks Cafe9 Manager offers the opportunity to lead in a dynamic, customer-focused environment where your contributions directly impact guest satisfaction and the broader community. This role resonates with those who thrive on challenge, teamwork, and delivering exceptional service while upholding the integrity of iconic brands like Starbucks and Aramark. Candidates can expect supportive benefits and a culture committed to diversity, equity, and inclusion, emphasizing personal growth and meaningful work within an international leader in food and facilities services.
Job Requirements
- 2+ years of management experience in a coffee shop, cafe9, quick-service restaurant, retail food service, or hospitality environment
- proven leadership experience managing teams in a fast-paced operation
- strong customer service and problem-solving skills
- experience with scheduling, labor management, and inventory control
- ability to work flexible hours, including evenings, weekends, holidays, and event days
- proficiency with Microsoft Office and point-of-sale systems
- strong leadership and team-building capabilities
- excellent verbal and written communication skills
- financial acumen and ability to manage budgets and operational metrics
- ability to multitask and prioritize in a high-volume, event-driven environment
- strong organizational and time-management skills
- commitment to delivering exceptional guest experiences
- ability to stand and walk for extended periods
- ability to lift, push, pull, and carry up to 40 pounds
- ability to work in a fast-paced environment with frequent bending, reaching, and repetitive motions
Job Qualifications
- 2+ years of management experience in a coffee shop, cafe9, quick-service restaurant, retail food service, or hospitality environment
- proven leadership experience managing teams in a fast-paced operation
- strong customer service and problem-solving skills
- experience with scheduling, labor management, and inventory control
- proficiency with Microsoft Office and point-of-sale systems
- strong leadership and team-building capabilities
- excellent verbal and written communication skills
- financial acumen and ability to manage budgets and operational metrics
- ability to multitask and prioritize in a high-volume, event-driven environment
- strong organizational and time-management skills
- commitment to delivering exceptional guest experiences
- ability to stand and walk for extended periods
- ability to lift, push, pull, and carry up to 40 pounds
- ability to work in a fast-paced environment with frequent bending, reaching, and repetitive motions
Job Duties
- Recruit, hire, train, coach, and develop cafe9 associates and shift supervisors
- foster a positive and inclusive team culture focused on guest service and engagement
- conduct performance evaluations and provide ongoing coaching and development
- create schedules that effectively support business demands while managing labor costs
- lead daily team huddles and communicate operational priorities
- ensure every guest receives outstanding service consistent with Starbucks standards
- resolve guest concerns and service recovery opportunities professionally and promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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