
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.45 - $25.39
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Job Description
Macy's is an iconic retail establishment that has been a beloved part of American culture for over 160 years. More than just a store, Macy's represents a rich legacy of innovation, tradition, and memorable experiences. It is nationally recognized for its inspiring stores and irresistible product offerings, as well as being the host of renowned events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. These hallmark events symbolize the company's deep connection with its customers and communities, creating unforgettable moments that define Macy's unique presence in the retail industry. Macy's employs a diverse workforce that thrives in an inclusive, engaging environment where individuals can grow both personally and professionally.
The role of Barista Trainer at Macy's is an exciting opportunity for individuals passionate about coffee culture and customer service excellence. As a Barista Trainer, you will play a vital role supporting the Starbucks Manager in executing a professional, efficient, safe, and profitable Starbucks operation within Macy's store locations. This is a full-time or part-time position, requiring flexible scheduling that includes evenings, weekends, and holidays, reflecting the dynamic nature of retail and hospitality hours. Barista Trainers typically work between 12 to 30 or more hours per week, depending on business needs and colleague availability.
In this leadership role, you will empower and guide associates to deliver outstanding food and beverage products, adhering strictly to Starbucks standards for quality, presentation, and customer service. Your responsibilities encompass monitoring food quality, maintaining speed of service, and ensuring the team follows all Food Division Standards and company best practices. You will also be instrumental in training new and existing team members, offering continuous feedback, coaching, and motivation to maximize performance and satisfaction.
Working closely with store management, you will contribute to the profitability of the Starbucks operation by utilizing sales forecasts, daily sales reports, and weekly food cost and payroll data. This involves assisting in ordering supplies, managing inventory, and ensuring compliance with health and safety regulations. The role demands a positive attitude, professional appearance, and communication skills to foster a respectful, inclusive working atmosphere that strengthens relationships with colleagues and customers alike.
Macy's Barista Trainers are expected to be role models in delivering Starbucks Simply Service Steps and embodying the brand's commitment to quality and authenticity. Physically, the job requires stamina for standing for long periods, lifting up to 25 pounds, and using various equipment and technology essential for performing job functions. This is a position suited for individuals who enjoy a hands-on, customer-facing role within a vibrant team where their contributions impact the overall customer experience and business success.
Joining Macy's means becoming part of a company that values its employees and offers opportunities for continuous learning, leadership development, and community engagement. With a comprehensive benefits package including healthcare options, a 401(k) match, paid time off, paid holidays, merchandise discounts, performance incentives, and employee assistance programs, Macy's supports both the personal and professional well-being of its workforce. As a Barista Trainer, you will help write the next chapter in Macy's enduring story, delivering exceptional customer experiences and contributing to a workplace culture built on respect and inclusivity.
The role of Barista Trainer at Macy's is an exciting opportunity for individuals passionate about coffee culture and customer service excellence. As a Barista Trainer, you will play a vital role supporting the Starbucks Manager in executing a professional, efficient, safe, and profitable Starbucks operation within Macy's store locations. This is a full-time or part-time position, requiring flexible scheduling that includes evenings, weekends, and holidays, reflecting the dynamic nature of retail and hospitality hours. Barista Trainers typically work between 12 to 30 or more hours per week, depending on business needs and colleague availability.
In this leadership role, you will empower and guide associates to deliver outstanding food and beverage products, adhering strictly to Starbucks standards for quality, presentation, and customer service. Your responsibilities encompass monitoring food quality, maintaining speed of service, and ensuring the team follows all Food Division Standards and company best practices. You will also be instrumental in training new and existing team members, offering continuous feedback, coaching, and motivation to maximize performance and satisfaction.
Working closely with store management, you will contribute to the profitability of the Starbucks operation by utilizing sales forecasts, daily sales reports, and weekly food cost and payroll data. This involves assisting in ordering supplies, managing inventory, and ensuring compliance with health and safety regulations. The role demands a positive attitude, professional appearance, and communication skills to foster a respectful, inclusive working atmosphere that strengthens relationships with colleagues and customers alike.
Macy's Barista Trainers are expected to be role models in delivering Starbucks Simply Service Steps and embodying the brand's commitment to quality and authenticity. Physically, the job requires stamina for standing for long periods, lifting up to 25 pounds, and using various equipment and technology essential for performing job functions. This is a position suited for individuals who enjoy a hands-on, customer-facing role within a vibrant team where their contributions impact the overall customer experience and business success.
Joining Macy's means becoming part of a company that values its employees and offers opportunities for continuous learning, leadership development, and community engagement. With a comprehensive benefits package including healthcare options, a 401(k) match, paid time off, paid holidays, merchandise discounts, performance incentives, and employee assistance programs, Macy's supports both the personal and professional well-being of its workforce. As a Barista Trainer, you will help write the next chapter in Macy's enduring story, delivering exceptional customer experiences and contributing to a workplace culture built on respect and inclusivity.
Job Requirements
- High school diploma or equivalent
- 1-2 years related experience
- ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years related experience
- ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Duties
- Follows and ensure team follows Food Division Standards and Best Practices
- during shift, provides leadership and directs associates in providing food products and exceptional customer service
- ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
- follows Starbucks merchandising, product presentations and signing standards
- ensure team meets speed of service standards
- monitor food quality using Starbucks checklists
- demonstrate a positive role model for Starbucks Simply Service Steps
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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