
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $24.29
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is an iconic American department store chain with a legacy spanning more than 160 years. Known not only for its vast range of quality merchandise but also for its rich traditions and cultural events like the Macy's 4th of July Fireworks and the legendary Thanksgiving Day Parade, Macy's holds a cherished place in the hearts of millions of customers and employees alike. As a company, Macy's continually blends innovation with tradition, offering a dynamic and inclusive working environment where employees can grow professionally and personally. The organization values diversity, teamwork, and a commitment to excellence, making it a rewarding place to build a career.
The role of Barista Trainer at Macy's Starbucks operations is vital in delivering a superior customer experience and ensuring operational excellence. This full-time or part-time position supports the Starbucks Manager in maintaining an efficient, safe, and profitable coffee operation consistent with Starbucks and Macy's standards. The Barista Trainer plays a leadership role in guiding team members through food division standards, safety procedures, and Starbucks' Simply Service Steps to create memorable customer interactions. Responsibilities include training and coaching baristas to prepare and present beverage and pastry products accurately, managing inventory, motivating staff, and collaborating effectively with store management. The position requires flexibility in scheduling, including evenings, weekends, and holidays, to meet business demands.
This position offers an exciting opportunity for those passionate about customer service and coffee culture to develop leadership skills and contribute to a successful retail environment. The role requires physical stamina as it involves standing for prolonged periods and performing various physical tasks such as lifting and reaching. Macy's provides a competitive benefits package including health and wellness coverage, 401(k) matching, paid time off, holidays, merchandise discounts, and performance incentives. With ongoing learning and development opportunities along with a supportive workplace culture, Macy's is committed to fostering both individual and team success. Joining Macy's Starbucks team means becoming part of a larger story that celebrates memorable moments, exceptional service, and community engagement.
The role of Barista Trainer at Macy's Starbucks operations is vital in delivering a superior customer experience and ensuring operational excellence. This full-time or part-time position supports the Starbucks Manager in maintaining an efficient, safe, and profitable coffee operation consistent with Starbucks and Macy's standards. The Barista Trainer plays a leadership role in guiding team members through food division standards, safety procedures, and Starbucks' Simply Service Steps to create memorable customer interactions. Responsibilities include training and coaching baristas to prepare and present beverage and pastry products accurately, managing inventory, motivating staff, and collaborating effectively with store management. The position requires flexibility in scheduling, including evenings, weekends, and holidays, to meet business demands.
This position offers an exciting opportunity for those passionate about customer service and coffee culture to develop leadership skills and contribute to a successful retail environment. The role requires physical stamina as it involves standing for prolonged periods and performing various physical tasks such as lifting and reaching. Macy's provides a competitive benefits package including health and wellness coverage, 401(k) matching, paid time off, holidays, merchandise discounts, and performance incentives. With ongoing learning and development opportunities along with a supportive workplace culture, Macy's is committed to fostering both individual and team success. Joining Macy's Starbucks team means becoming part of a larger story that celebrates memorable moments, exceptional service, and community engagement.
Job Requirements
- High school diploma or equivalent
- 1-2 years related experience
- Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Ability to work flexible schedule with retail hours including day, evening, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years related experience
- Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Ability to work a flexible schedule with retail hours including day, evening, weekends, and/or holidays
Job Duties
- Follow and ensure team follows Food Division Standards and Best Practices
- Provide leadership and direct associates in providing food products and exceptional customer service during shift
- Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
- Follow Starbucks merchandising, product presentations and signing standards
- Ensure team meets speed of service standards
- Monitor food quality using Starbucks checklists
- Demonstrate a positive role model for Starbucks Simply Service Steps
- Support strong working relationship with store management
- Provide ongoing training, feedback, coaching, and staff motivation to maximize team performance and satisfaction
- Maintain role model standards in grooming, professional appearance and communications
- Meet highest standards of workplace safety, sanitation, and equipment care
- Utilize forecasts, daily sales reports and weekly food cost and payroll reports to meet profit/loss goals
- Assist in preparation and production of menu items
- Assist in ordering food, beverage, dry and paper goods
- Assist in product receiving and follow Inventory Best Practices
- Perform other duties as needed
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers and communities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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