Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
comprehensive health coverage
401(k) match
Paid Time Off
eight paid holidays
Job Description
Macy's is a renowned American department store with a rich heritage spanning over 160 years. Known not just for its vast product offerings but also for its iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's holds a special place in the hearts of millions. As a leading retailer, Macy's combines tradition with innovation, providing customers with inspiring shopping experiences across its many stores nationwide.
Joining Macy's means becoming part of a larger story that celebrates memorable moments and milestones for both customers and colleagues alike. The company fosters an inclusive and dynamic workplace where employees are valued and empowered to succeed, making it a compelling place to build a rewarding career.
The Barista role at Macy's is an exciting opportunity to join the Starbucks team within the store. This position is critical in delivering Starbucks-branded coffee beverages while offering exceptional customer service and a welcoming atmosphere. Baristas at Macy's not only prepare high-quality coffee drinks adhering to Starbucks standards but also engage customers by sharing product knowledge and creating memorable experiences.
This role is available in full-time or part-time capacities. Full-time employees are typically scheduled for 30 or more hours per week, while part-time workers generally have 12 to 24 hours weekly, with schedules designed around business needs and colleague availability. This flexibility supports a diverse workforce and accommodates various lifestyle requirements.
Employees in this role benefit from comprehensive pay and benefits packages that prioritize their well-being and professional growth. Macy's and Starbucks collaborate to provide benefits such as health and wellness coverage, a 401(k) match program to help plan for the future, paid time off including eight paid holidays, and ongoing learning and leadership development opportunities. The company actively supports community involvement through volunteer initiatives and promotes inclusivity by offering various Colleague Resource Groups that foster connection and support.
Baristas will be trained to follow Starbucks’ Simple Service Steps and Magic Selling skills, which enable them to deliver engaging, efficient service tailored to Starbucks customers' expectations. Responsibilities encompass maintaining cleanliness and health standards at the beverage stations, managing product stock and presentation, and opening or closing areas according to operational checklists verified by management.
Physical demands of the job include standing and walking throughout shifts, occasional reaching, crouching, and the ability to lift or move items up to 25 pounds. Comfort with technology, including handheld equipment and cash registers, is essential to perform transactional duties effectively.
Overall, the Barista position at Macy's presents a unique blend of retail excellence, customer engagement, and a supportive environment that encourages career advancement. It is an ideal role for individuals passionate about coffee culture, customer service, and being part of an historically significant American brand that continues to innovate and inspire.
Joining Macy's means becoming part of a larger story that celebrates memorable moments and milestones for both customers and colleagues alike. The company fosters an inclusive and dynamic workplace where employees are valued and empowered to succeed, making it a compelling place to build a rewarding career.
The Barista role at Macy's is an exciting opportunity to join the Starbucks team within the store. This position is critical in delivering Starbucks-branded coffee beverages while offering exceptional customer service and a welcoming atmosphere. Baristas at Macy's not only prepare high-quality coffee drinks adhering to Starbucks standards but also engage customers by sharing product knowledge and creating memorable experiences.
This role is available in full-time or part-time capacities. Full-time employees are typically scheduled for 30 or more hours per week, while part-time workers generally have 12 to 24 hours weekly, with schedules designed around business needs and colleague availability. This flexibility supports a diverse workforce and accommodates various lifestyle requirements.
Employees in this role benefit from comprehensive pay and benefits packages that prioritize their well-being and professional growth. Macy's and Starbucks collaborate to provide benefits such as health and wellness coverage, a 401(k) match program to help plan for the future, paid time off including eight paid holidays, and ongoing learning and leadership development opportunities. The company actively supports community involvement through volunteer initiatives and promotes inclusivity by offering various Colleague Resource Groups that foster connection and support.
Baristas will be trained to follow Starbucks’ Simple Service Steps and Magic Selling skills, which enable them to deliver engaging, efficient service tailored to Starbucks customers' expectations. Responsibilities encompass maintaining cleanliness and health standards at the beverage stations, managing product stock and presentation, and opening or closing areas according to operational checklists verified by management.
Physical demands of the job include standing and walking throughout shifts, occasional reaching, crouching, and the ability to lift or move items up to 25 pounds. Comfort with technology, including handheld equipment and cash registers, is essential to perform transactional duties effectively.
Overall, the Barista position at Macy's presents a unique blend of retail excellence, customer engagement, and a supportive environment that encourages career advancement. It is an ideal role for individuals passionate about coffee culture, customer service, and being part of an historically significant American brand that continues to innovate and inspire.
Job Requirements
- No education or experience required
- 1-2 years related experience
- ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Qualifications
- No education or experience required
- 1-2 years related experience
- ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
- ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Job Duties
- Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations
- follow company standards and maintain work area and equipment in accordance with Health Department standards
- follow Starbucks Simple Service Steps and Magic Selling skills providing an exceptional customer experience
- educate, sample, and serve customers craveable food and beverage products
- follow station specific duties and responsibilities
- open and/or close area following appropriate checklist, verify completion with Manager on Duty prior to leaving the area
- maintain PAR stock levels and standards in product presentations
- produce and present freshly prepared products following Starbucks recipes while meeting speed of service standards
- follow Starbucks merchandising and signing standards
- maintain personal hygiene and professional dress code to comply with company, Starbucks, and Health Department standards
- foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- perform other duties as needed
Job Criteria
Experience
No experience required
Job Location
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