
Job Overview
Compensation
Hourly
Exact $18.62
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Job Description
Our company is committed to delivering exceptional customer service in a safe and clean environment, ensuring customers have a positive experience that encourages their return visits. We believe in treating every customer and employee with fairness and ethics, promoting an inclusive workplace where diversity and respect are core values. As an established business in the retail sector, we are proud to offer an inviting atmosphere where quality products are provided at the right time and at honest, fair pricing. Our dedication to integrity, honesty, and safety reflects our commitment to the community and the individuals we serve.
This role focuses on providing exceptional customer service, adhering strictly to the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves engaging with customers by answering questions related to the products sold within the department and the wider store. Employees in this role must be knowledgeable about the merchandise, able to make product recommendations, and assist customers in finding the right items to meet their needs. Teamwork and collaboration with other associates are vital to achieving company and store goals, and this position fosters a cooperative working environment.
Employees will prepare beverage selections according to type-specific recipes and standards, using proper equipment. They handle transactions carefully, adhering to best practices to ensure accuracy and customer satisfaction. Offering product samples and informing customers about ongoing specials is an essential part of the role, aiming to enhance the customer's shopping experience and introduce them to new products. Maintaining product freshness and preventing shrinkage by providing correct portion sizes is critical for inventory control.
Using various equipment such as refrigerators, freezers, slicers, ovens, espresso machines, blenders, computerized scales, and steamers requires strict compliance with company guidelines and safety regulations. Employees will be responsible for labeling, stocking, and inventorying department merchandise, and reporting any discrepancies in product orders or shipping to management. Staying informed about current and upcoming promotional ads is necessary to provide accurate information to customers.
This position also emphasizes maintaining workplace safety by following established safety programs and food safety regulations, promptly identifying and reporting unsafe conditions, hazards, and other safety concerns to store management. Preventive maintenance tasks such as inspecting equipment and reporting items needing repair are vital to maintaining operational efficiency. Reporting any accidents or safety risks involving customers or employees is a critical responsibility, as is notifying management of any suspicious activity, including theft, robbery, or fraud.
Successful candidates should be able to work effectively in a fast-paced and sometimes high-pressure environment, managing conflicts professionally and cooperatively. The role demands honesty and integrity in handling customer and business information and the ability to follow directions and seek assistance when needed. Supporting and assisting minors, individuals with special needs, and older adults through direct interaction is also part of the commitment to exceptional customer service.
This position is suitable for candidates who are willing and able to perform essential job functions with or without reasonable accommodations. If you are dedicated to promoting an inclusive environment, delivering outstanding service, and working collaboratively to achieve store goals, this role offers an exciting opportunity to grow within a company that values integrity and respect.
This role focuses on providing exceptional customer service, adhering strictly to the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves engaging with customers by answering questions related to the products sold within the department and the wider store. Employees in this role must be knowledgeable about the merchandise, able to make product recommendations, and assist customers in finding the right items to meet their needs. Teamwork and collaboration with other associates are vital to achieving company and store goals, and this position fosters a cooperative working environment.
Employees will prepare beverage selections according to type-specific recipes and standards, using proper equipment. They handle transactions carefully, adhering to best practices to ensure accuracy and customer satisfaction. Offering product samples and informing customers about ongoing specials is an essential part of the role, aiming to enhance the customer's shopping experience and introduce them to new products. Maintaining product freshness and preventing shrinkage by providing correct portion sizes is critical for inventory control.
Using various equipment such as refrigerators, freezers, slicers, ovens, espresso machines, blenders, computerized scales, and steamers requires strict compliance with company guidelines and safety regulations. Employees will be responsible for labeling, stocking, and inventorying department merchandise, and reporting any discrepancies in product orders or shipping to management. Staying informed about current and upcoming promotional ads is necessary to provide accurate information to customers.
This position also emphasizes maintaining workplace safety by following established safety programs and food safety regulations, promptly identifying and reporting unsafe conditions, hazards, and other safety concerns to store management. Preventive maintenance tasks such as inspecting equipment and reporting items needing repair are vital to maintaining operational efficiency. Reporting any accidents or safety risks involving customers or employees is a critical responsibility, as is notifying management of any suspicious activity, including theft, robbery, or fraud.
Successful candidates should be able to work effectively in a fast-paced and sometimes high-pressure environment, managing conflicts professionally and cooperatively. The role demands honesty and integrity in handling customer and business information and the ability to follow directions and seek assistance when needed. Supporting and assisting minors, individuals with special needs, and older adults through direct interaction is also part of the commitment to exceptional customer service.
This position is suitable for candidates who are willing and able to perform essential job functions with or without reasonable accommodations. If you are dedicated to promoting an inclusive environment, delivering outstanding service, and working collaboratively to achieve store goals, this role offers an exciting opportunity to grow within a company that values integrity and respect.
Job Requirements
- Excellent customer service skills
- any previous comparable experience
- ability to work cooperatively in fast-paced environment
- ability to manage conflict in a nonconfrontational manner
- ability to act with honesty and integrity
- ability to follow directions and seek assistance
- provide support to minors, individuals with special needs, and older adults
- ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- ability to manage conflict in a reasonable and cooperative manner
- honesty and integrity in handling customer and business information
- ability to follow directions and seek assistance when necessary
- ability to work cooperatively in a fast-paced and sometimes stressful environment
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees in a fair and ethical manner
- create an environment that enables customers to feel welcome and appreciated
- answer questions regarding products sold within the department and throughout the store
- gain and maintain product knowledge to respond to questions and make suggestions
- collaborate with associates and promote teamwork
- prepare beverage selections according to recipe and standards
- tender transactions using company best practices
- offer product samples and inform customers of specials
- provide fresh products ordered with correct portion size
- recommend coffee shop items to customers
- use equipment such as refrigerators, freezers, slicers, and ovens according to guidelines
- prepare, package, label, and inventory ingredients and merchandise
- check product quality and review sell by dates
- properly use kitchen equipment including espresso machine, blender, computerized scale, and steamer
- label, stock, and inventory department merchandise
- report product ordering and shipping discrepancies to management
- stay current with present, future, seasonal, and special ads
- comply with safety procedures and identify unsafe conditions
- adhere to all food safety regulations and guidelines
- practice preventive maintenance by inspecting equipment and notifying management of repairs
- report customer or employee accidents and safety risks
- report illegal activity including robbery, theft, and fraud
- work cooperatively in a high-paced and stressful environment
- manage conflict in a reasonable and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance to resolve issues
- provide support through direct interaction with minors, special needs individuals, and older adults
Job Criteria
Experience
No experience required
Job Location
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