Job Overview

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Compensation

Hourly
Range $13.25 - $16.50
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and development programs
Employee wellness programs
Employee assistance program

Job Description

Sheraton Hotels & Resorts, a proud member of Marriott International, is a distinguished global hospitality company known for its commitment to creating welcoming and engaging experiences for guests worldwide. Established in 1937, Sheraton has cultivated a rich legacy as a premier hotel brand that champions inclusivity, cultural diversity, and a sense of community. Operating over 400 locations globally, Sheraton offers a warm and inviting atmosphere where associates and guests come together to connect and celebrate unique backgrounds and cultures. Marriott International, the umbrella company, is dedicated to being an equal opportunity employer, ensuring a safe, supportive, and inclusive environment for all employees, irrespective of disability, veteran status, or any other protected status under applicable laws.

This position is crafted for individuals eager to deliver exceptional guest service and gain valuable experience in the hospitality industry. The role primarily involves performing opening and closing duties within the coffee and food service areas, ensuring smooth daily operations and maintaining the highest standards of cleanliness and organization. The responsibilities include setting up necessary supplies and tools, stocking work areas, taking and inputting customer orders using the MICROS cash register system, preparing food and coffee beverages, and handling cash transactions accurately. The candidate will also ensure that all equipment, such as coffee makers, is operated at appropriate times and that all areas, including coffee carts and tables, are kept clean and tidy throughout the day.

In addition to operational tasks, this role demands a strong adherence to safety and security policies, requiring the employee to report any accidents, injuries, or unsafe conditions promptly and to complete ongoing safety training and certifications. Professionalism is key, with expectations for maintaining a clean, professional appearance and upholding confidentiality of company information and assets. The position also calls for excellent interpersonal skills, as associates are expected to welcome guests warmly, anticipate their service needs, aid individuals with disabilities, and use clear and professional communication at all times.

Physically, this role involves standing, sitting, and walking for extended periods and the capability to lift or move objects up to 25 pounds independently. It requires fine motor skills for handling utensils and equipment and the ability to move through confined or elevated spaces and navigate stairs or ramps.

Ideal candidates will contribute positively to the team environment, work collaboratively to meet common goals, and consistently uphold quality standards. This role is an excellent opportunity for those without prior experience or supervisory background but who possess a high school diploma or GED equivalent and a strong desire to begin a meaningful career in the hospitality industry. Joining Sheraton means becoming part of a global team dedicated to fostering a sense of belonging and delivering memorable guest experiences while growing and developing personally and professionally.

Job Requirements

  • High school diploma or GED equivalent
  • Ability to perform physical tasks including standing, walking, and lifting up to 25 pounds
  • Basic proficiency with cash register systems preferred
  • Strong communication and interpersonal skills
  • Availability to work flexible shifts including opening and closing hours
  • Commitment to safety and security policies
  • Ability to maintain confidentiality of company information and assets

Job Qualifications

  • High school diploma or GED equivalent
  • No related work experience required
  • No supervisory experience required
  • Ability to communicate clearly and professionally
  • Ability to work collaboratively in a team environment
  • Strong attention to detail and adherence to quality standards
  • Willingness to complete safety training and certifications

Job Duties

  • Complete opening and closing duties including setting up supplies and tools
  • Clean all equipment and areas
  • Lock doors and secure premises
  • Set up, stock, and maintain work areas
  • Take orders and input into MICROS system
  • Prepare food and coffee beverages
  • Bus coffee cart areas and tables
  • Clean dishes, utensils, work areas, tables, and equipment
  • Obtain change and manage cash transactions
  • Count bank at end of shift and complete cashier reports
  • Follow company safety and security policies
  • Report accidents and unsafe work conditions
  • Maintain clean and professional appearance
  • Welcome and assist guests including individuals with disabilities
  • Communicate clearly and professionally
  • Develop and maintain positive working relationships
  • Adhere to quality expectations and standards
  • Perform physical tasks such as standing, lifting up to 25 pounds, and moving through confined spaces
  • Perform other duties as requested

Job Criteria

Experience

No experience required


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