Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.23 - $21.27
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program

Job Description

The Exchange is a prominent retail and food service establishment operating on military bases, dedicated to providing support and convenience to service members, their families, and base personnel. As part of the Department of Defense (DoD) operations, the Exchange offers a unique environment that combines the efficiency and service standards of a commercial entity with the mission-focused spirit of the military community. This partnership ensures that its employees benefit from access to a variety of base facilities and programs, making it not just a workplace but an integral part of life on the base.

Working at the Exchange means joining a team committed to personal and professional growth, offering employees tools and resources to succeed in their roles. With an emphasis on community, customer connection, and employee development, the Exchange fosters a supportive work environment where individuals can thrive while serving those who serve the nation.

The position of Barista at the Exchange is designed for individuals who are passionate about crafting high-quality hand-crafted beverages and creating an inviting atmosphere in their workplace. This role is more than just preparing coffee; it is about being a central hub for community interaction on military bases, giving employees a chance to engage with customers in a fun and fast-paced environment. Through personalized service and a focus on customer needs, Baristas at the Exchange help create memorable experiences for customers, making the coffee shop an important social spot within the base.

As a Barista, you will greet every customer warmly, listen carefully to their beverage preferences, and offer appropriate suggestions. Your ability to build rapport and provide exceptional service will be instrumental in fostering customer loyalty. You will work with a variety of products including coffee, tea, and food items, ensuring quality and consistency in every order. The position requires you to handle transactions accurately and efficiently, contributing to smooth daily operations.

The job offers flexible scheduling options designed to accommodate your personal needs while supporting a healthy work-life balance. In addition to a competitive wage, employees receive comprehensive benefits including medical, dental, life, and disability insurance. Paid time off, shift differentials, holiday pay, and access to traditional pension and 401K plans are also provided to qualified associates. These benefits show the Exchange's commitment to the well-being and future security of its employees.

Additionally, as an employee of the Exchange, you will have access to the base and its facilities, such as recreational and fitness centers, and be eligible for the Mass Transit program, which facilitates easy commuting. Employment at the Exchange also carries the distinction of being affiliated with the Department of Defense, enhancing your resume and providing job stability.

This role is suitable for individuals who enjoy interacting with people, are detail-oriented, and can adapt quickly to changing situations. Being physically able to perform duties such as occasional lifting and maintaining food service operations is essential. The Exchange values initiative, a positive attitude, and expertise in sharing brand knowledge.

Overall, the Barista position at the Exchange not only welcomes individuals with previous food service or fast food experience but also provides opportunities for learning new skills and cross-training in other areas of the store. This versatility is encouraged to help employees grow and contribute meaningfully to the team. If you're looking for a rewarding job that combines excellent benefits, a vibrant work environment, and the chance to serve those connected with the military community, this role offers an excellent opportunity to start or advance your career.

Job Requirements

  • Able to lift up to 45 pounds with occasional lifting over 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly to answer customer questions
  • able to take initiative
  • able to share brand knowledge

Job Qualifications

  • High school diploma or equivalent
  • creditable job-related experience may be substituted on a 9 months for 9 months basis
  • excellent attention to detail
  • willing to cross-train and work in other store areas
  • possess a welcoming and helpful attitude
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • acknowledge every waiting customer as soon as they arrive to the register
  • listen to customer needs and ask appropriate follow-up questions
  • ensure customers have an extraordinary experience while shopping
  • complete transactions accurately and efficiently while engaging customers in conversation
  • prepare and serve a variety of food and beverages including coffee, tea, sandwiches, and desserts
  • maintain cleanliness and sanitation of work area

Job Criteria

Experience

No experience required


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