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Starbucks Barista

Job Overview

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Compensation

Hourly
Exact $15.10
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

The hiring establishment is a company dedicated to providing excellent customer service in a safe and clean environment. This company operates in the retail sector with a focus on offering a welcoming and inclusive shopping experience. It prioritizes fairness and ethical treatment of both customers and employees, fostering a culture that values respect, honesty, integrity, diversity, inclusion, and safety. The organization emphasizes community responsibility and aims to provide the right products at the right time with fair and accurate pricing to ensure customer satisfaction and loyalty. The company seeks individuals who are committed to upholding these core values and contributing positively to the workplace culture.

The role being offered is centered on delivering exceptional customer service while maintaining high standards of safety and cleanliness within the store. The job involves interacting with customers to create an environment where they feel welcomed, important, and appreciated. This position requires an employee to possess excellent customer service skills and, ideally, some previous related experience. Responsibilities include answering customer questions about products, maintaining product knowledge, and making thoughtful suggestions to enhance the shopping experience. The role also includes collaboration and teamwork to help achieve company and store goals.

Employees in this position will prepare beverage selections according to recipes and standards, handle transactions accurately and professionally, and offer product samples to encourage customers to discover new items. They will be responsible for ensuring product freshness and proper portion sizes to reduce waste, recommending coffee shop items, and using all kitchen equipment safely and efficiently. This includes operating refrigerators, freezers, slicers, ovens, espresso machines, blenders, and other tools according to company guidelines.

Additionally, the role involves labeling, stocking, and inventorying merchandise, monitoring product quality by checking expiration dates, and reporting any ordering or shipping discrepancies to management. Staying informed about current and upcoming promotions and adhering to all food safety regulations are also key aspects of the job. Employees are expected to reinforce safety programs by complying with established procedures, identifying and reporting unsafe conditions, and performing preventive maintenance on equipment.

The position requires the ability to work cooperatively in a fast-paced and occasionally stressful environment, manage conflicts reasonably and nonconfrontationally, and act with honesty and integrity regarding customer and business information. Following directions, seeking help when necessary, and providing support to minors, individuals with special needs, and older adults are also part of the essential responsibilities. The company values inclusivity and ensures that employees can perform the essential functions of the job with or without reasonable accommodation. This comprehensive customer service role is ideal for individuals who are passionate about delivering quality service in a community-oriented setting and who thrive in dynamic retail environments.

Job Requirements

  • Excellent customer service skills
  • any previous comparable experience
  • ability to work cooperatively in high paced and sometimes stressful environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Excellent customer service skills
  • ability to create a welcoming and inclusive environment
  • knowledge of product offerings
  • teamwork and collaboration skills
  • ability to prepare beverages and handle food safety standards
  • ability to operate kitchen and coffee shop equipment
  • strong communication and interpersonal skills
  • conflict management abilities
  • ability to follow directions and seek assistance
  • honesty and integrity in handling customer and business information
  • ability to work in a fast-paced environment
  • ability to provide support to diverse customer groups

Job Duties

  • Provide exceptional customer service in a safe and clean environment
  • treat customers and employees fairly and ethically
  • promote an inclusive work environment
  • provide the right products at the right time with fair and accurate pricing
  • demonstrate respect, honesty, integrity, diversity, inclusion and safety
  • create an environment to make customers feel welcome and appreciated
  • answer questions regarding products
  • maintain product knowledge and make suggestions
  • collaborate with associates to achieve company goals
  • prepare beverages according to standards and customer requests
  • process transactions using best practices
  • offer product samples and inform customers of specials
  • provide fresh products with correct portion sizes
  • recommend coffee shop items to customers
  • operate coffee shop equipment according to guidelines
  • label, stock, and inventory merchandise
  • check product quality and review sell-by dates
  • report ordering and shipping discrepancies
  • comply with safety procedures and food safety regulations
  • inspect and maintain equipment
  • report safety risks and illegal activities
  • manage conflict cooperatively
  • follow directions and seek assistance when needed
  • provide support to minors, special needs individuals, and older adults
  • perform job functions with or without accommodation

Job Criteria

Experience

No experience required


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