Starbucks Barista

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $18.50

Work Schedule

Day Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

flexible schedule

Job Description

Starbucks is a globally recognized coffeehouse chain, known for its premium coffee beverages, inviting store ambiance, and commitment to customer satisfaction. Founded in 1971, Starbucks has grown into one of the world's most popular coffee brands, with thousands of locations spanning multiple countries. The company prides itself on creating a 'third place' experience, offering customers a welcoming environment between home and work where they can relax, connect, and enjoy high-quality coffee. Starbucks is dedicated to fostering a positive work culture that promotes integrity, inclusivity, and continuous learning. Working at Starbucks provides employees, known as partners, with extensive training, career growth opportunities, and a chance to be part of a community-oriented brand that values diversity and sustainability.

The role being offered is for a Barista, a vital team member who contributes significantly to the customer experience. Baristas are entrusted with not only serving high-quality coffee drinks but also with creating meaningful connections with customers. This role involves educating guests about various coffee options, preparing and serving a variety of coffee beverages and food items, including pastries and cookies, and actively promoting Starbucks’ products. The Barista plays a crucial part in maintaining the store's operational standards, ensuring cleanliness, adhering to safety protocols, and contributing to a positive team environment.

This position offers multiple available shifts, including day, swing, and graveyard schedules, providing flexibility to accommodate various lifestyles. Baristas at Starbucks are expected to exhibit a calm demeanor during busy periods, demonstrate strong communication skills, anticipate customer needs, and embrace the company’s culture and values. The role requires standing for extended periods, handling light physical loads, and working in a dynamic and sometimes loud environment. This position does not hold supervisory responsibilities but emphasizes teamwork and collaboration to achieve exemplary service and store operations.

Overall, this Barista role is ideal for individuals passionate about coffee, exceptional customer service, and working in a fast-paced, welcoming environment. Starbucks offers a unique opportunity to develop valuable skills, experience an engaging work atmosphere, and contribute to a brand recognized for its quality and social responsibility.

Job Requirements

must be 18 years or older
high school diploma or equivalent
preferred one year or more related experience
maintain regular and consistent attendance and punctuality
available to work flexible hours including early mornings evenings weekends nights and holidays
meet store operating policies and standards including providing quality beverages and food products cash handling and store safety
engage with and understand customers through clear pleasant communication
meet required dress code
prepare food and beverages to standard or customized recipes
available to perform many different tasks within the store

Job Qualifications

high school diploma or equivalent
one year or more related experience preferred
ability to prepare food and beverages to standard recipes or customized for customers including recipe changes
ability to engage with and understand customers by discovering and responding to needs through clear communication
ability to maintain regular and consistent attendance and punctuality
ability to meet store operating policies and standards including cash handling and store safety
ability to work flexible hours including early mornings evenings weekends nights and holidays

Job Duties

acts with integrity honesty and knowledge that promote the culture values and mission of starbucks
maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
anticipates customer and store needs by constantly evaluating the environment and customers for cues
communicate information to the manager so that the team can respond as necessary to create the third place environment during each shift
assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
delivers legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer