
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $17.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Hy-Vee is a leading employee-owned grocery store chain headquartered in the Midwestern United States, known for its commitment to high-quality customer service and community involvement. With a diverse range of departments including grocery, pharmacy, fresh produce, and specialty coffee shops, Hy-Vee aims to provide a convenient and enjoyable shopping experience. Established with a philosophy centered on customer satisfaction and strong work ethics, Hy-Vee promises "a helpful smile in every aisle," rooted in a workforce that is fully engaged and dedicated to supporting customers and teammates alike. As a prominent presence in the retail grocery sector, Hy-Vee continually invests in its people, offering opportunities to grow within a collaborative, friendly environment.The role of a Coffee Shop Barista at Hy-Vee is a crucial customer-facing position within the Coffee Shop department. This non-exempt position requires individuals to deliver friendly, efficient, and courteous service to customers, ensuring a welcoming atmosphere that aligns with Hy-Vee's core values. The Barista is responsible for reviewing and filling customer orders accurately, handling food safely, and maintaining cleanliness in the work area. Supporting the overall store environment, the Barista engages customers by offering personalized interactions, such as greeting them by name and assisting with their needs, which fosters strong community ties and customer loyalty. The position often requires working night and weekend shifts, emphasizing flexibility and commitment. Baristas at Hy-Vee run registers, manage product supplies, check in inventory, and handle other related tasks as needed. They are expected to exhibit professionalism, teamwork, and a growth mindset, contributing to both customer satisfaction and store success. This role offers an excellent opportunity for individuals looking to build a foundation in customer service within a supportive and dynamic retail environment. Employment is contingent upon the successful completion of a pre-employment drug screening, highlighting Hy-Vee's dedication to a safe and healthy workplace.
Job Requirements
- Must be able to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
- Visual requirements including clarity of vision at distances between 20 inches and 20 feet with or without correction, color vision, depth perception, and field of vision
- Must be able to climb, balance, stoop, kneel, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions
- Must report to work when scheduled and on time
- Must adhere to company policies and individual store guidelines
- Night and weekend shifts required
- Employment contingent upon successful pre-employment drug screen
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Ability to request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food safely and ensures the work area is always clean and neat
- Reviews the status and appearance of food for freshness
- Ensures adequate food supply is ready and on hand, following a production list
- Anticipates product needs daily
- Prepares and replenishes products as necessary
- Checks in product, puts product away, and may review invoices
- Runs department registers and processes payments where applicable
- Removes trash promptly
- Maintains strict adherence to personal hygiene, dress, company policies, and store guidelines
- Reports to work on time and when scheduled
- Washes dishes as necessary
- Orders products and supplies
- Prices products
- Assists in other store areas
- Performs other related duties and special projects as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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