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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
flexible scheduling
Job Description
Founded more than a century ago as a small grocery store in Cincinnati, Kroger has grown into the nation's largest grocer with nearly 2,800 stores operating under 28 different banners across 35 states. Kroger is a leader in the grocery retail industry, committed to serving diverse communities through exceptional food offerings and outstanding customer service. The company's core mission is to "Feed the Human Spirit," and it achieves this by fostering an inclusive and respectful environment that promotes honesty, integrity, diversity, and safety among its associates and customers alike. Kroger prides itself on innovation and community involvement, continuously evolving to... Show More
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to maintain knowledge of products and respond to customer inquiries
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict reasonably and nonconfrontationally
- Capability to act with honesty and integrity
- Ability to follow directions and seek assistance when needed
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to perform essential job functions with or without accommodation
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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