
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
flexible scheduling
Job Description
Founded more than a century ago as a small grocery store in Cincinnati, Kroger has grown into the nation's largest grocer with nearly 2,800 stores operating under 28 different banners across 35 states. Kroger is a leader in the grocery retail industry, committed to serving diverse communities through exceptional food offerings and outstanding customer service. The company's core mission is to "Feed the Human Spirit," and it achieves this by fostering an inclusive and respectful environment that promotes honesty, integrity, diversity, and safety among its associates and customers alike. Kroger prides itself on innovation and community involvement, continuously evolving to meet the needs of the customers it serves while creating positive experiences in every interaction.
The role at Kroger emphasizes the delivery of exceptional customer service within a safe and clean environment. Associates are tasked with ensuring that customers feel welcomed, valued, and appreciated, aiming for repeat visits by maintaining a high standard of service. The position involves treating customers and fellow employees with fairness and ethics, promoting an inclusive work atmosphere, and contributing responsibly to the community. Associates are expected to provide products at the right time with fair and accurate pricing while embodying Kroger's core values. Typical duties include product knowledge, collaboration, customer interaction, safe equipment operation, and maintaining product freshness and quality. The company offers both full-time and part-time positions with flexible scheduling to accommodate various lifestyle needs, making it accessible to people in different stages of their career or educational pursuits. This role presents a unique opportunity for individuals passionate about service and food, looking to be part of a supportive and dynamic team that nurtures professional and personal growth.
Kroger values the importance of its people and is dedicated to supporting associate well-being through comprehensive benefits. Employees have access to healthcare coverage that includes medical, dental, vision, and prescription plans. The company also provides paid time off, holiday and sick pay, emotional and financial counseling services, as well as opportunities for tuition reimbursement and extensive training programs. These benefits are designed to aid employees in thriving at work and beyond, ensuring they have the resources and support necessary to build a successful career within the company. By joining Kroger, associates become part of a family-oriented culture that encourages learning, development, and advancement. This role is a great fit for those who are caring, eager to learn, and driven to make meaningful contributions while enjoying stability and growth potential in the retail grocery industry.
The role at Kroger emphasizes the delivery of exceptional customer service within a safe and clean environment. Associates are tasked with ensuring that customers feel welcomed, valued, and appreciated, aiming for repeat visits by maintaining a high standard of service. The position involves treating customers and fellow employees with fairness and ethics, promoting an inclusive work atmosphere, and contributing responsibly to the community. Associates are expected to provide products at the right time with fair and accurate pricing while embodying Kroger's core values. Typical duties include product knowledge, collaboration, customer interaction, safe equipment operation, and maintaining product freshness and quality. The company offers both full-time and part-time positions with flexible scheduling to accommodate various lifestyle needs, making it accessible to people in different stages of their career or educational pursuits. This role presents a unique opportunity for individuals passionate about service and food, looking to be part of a supportive and dynamic team that nurtures professional and personal growth.
Kroger values the importance of its people and is dedicated to supporting associate well-being through comprehensive benefits. Employees have access to healthcare coverage that includes medical, dental, vision, and prescription plans. The company also provides paid time off, holiday and sick pay, emotional and financial counseling services, as well as opportunities for tuition reimbursement and extensive training programs. These benefits are designed to aid employees in thriving at work and beyond, ensuring they have the resources and support necessary to build a successful career within the company. By joining Kroger, associates become part of a family-oriented culture that encourages learning, development, and advancement. This role is a great fit for those who are caring, eager to learn, and driven to make meaningful contributions while enjoying stability and growth potential in the retail grocery industry.
Job Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to maintain knowledge of products and respond to customer inquiries
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict reasonably and nonconfrontationally
- Capability to act with honesty and integrity
- Ability to follow directions and seek assistance when needed
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Excellent customer service skills
- Any previous comparable experience
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to perform essential job functions with or without accommodation
Job Duties
- Provide exceptional customer service in a safe and clean environment
- Treat customers and employees in a fair and ethical manner
- Promote an inclusive work environment
- Provide the right products at the right time with fair and accurate pricing
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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