
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $16.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
A free well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
Two for one movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Employee assistance program
401k with employer match
Job Description
The Omaha Marriott at the Capital District is a premier hotel located in the vibrant heart of downtown Omaha. As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with over 60 years of history in operational and service excellence, this hotel stands out as one of the city’s most recognized and respected hospitality establishments. Known for its sleek design, exceptional service, and world-class amenities, the Omaha Marriott Downtown is a cornerstone of Omaha’s Capitol District. With 333 modern guest rooms and more than 15,000 square feet of flexible event space, it attracts a diverse clientele ranging from business travelers to leisure guests attending events at nearby landmarks like the CHI Health Center and Charles Schwab Field, home to the NCAA College World Series. The hotel’s commitment to delivering unforgettable guest experiences extends beyond just accommodations. It is reflected in its dedicated team of hospitality professionals who work together to cultivate an environment of warmth, style, and sophistication. At the Omaha Marriott, employees have the unique opportunity to thrive in a dynamic and inspiring atmosphere while advancing their careers within a company that values growth and excellence.
The role of a Barista at the Omaha Marriott is a vital position within the hotel’s food and beverage division. This job centers on crafting high-quality Starbucks beverage offerings that contribute to the guests’ morning experience and overall satisfaction. The Barista's responsibilities go beyond beverage preparation to include creating a welcoming atmosphere, ensuring meticulous cleanliness of the workspace, and adhering to the highest standards of customer service. This role is perfect for hospitality enthusiasts who enjoy engaging with guests and delivering personalized service with a smile. As a Barista, you will be entrusted with maintaining product freshness through effective merchandising and stock rotation, balancing the cash register at the end of shifts, and upholding all accounting protocols related to payment handling and cash bank management. The position requires flexibility to work varying schedules, including days, evenings, weekends, and holidays, often under the pressure of a fast-paced environment. It also demands a sound understanding of menu items, up-selling techniques, and the ability to effectively resolve guest concerns tactfully and professionally. This job is suited to those who have prior experience in barista roles, hospitality, or customer service and who are eager to grow their skills in a respected brand with room for advancement. Employees benefit from comprehensive training, competitive pay structure, and the chance to be part of a team committed to excellence and guest satisfaction.
The role of a Barista at the Omaha Marriott is a vital position within the hotel’s food and beverage division. This job centers on crafting high-quality Starbucks beverage offerings that contribute to the guests’ morning experience and overall satisfaction. The Barista's responsibilities go beyond beverage preparation to include creating a welcoming atmosphere, ensuring meticulous cleanliness of the workspace, and adhering to the highest standards of customer service. This role is perfect for hospitality enthusiasts who enjoy engaging with guests and delivering personalized service with a smile. As a Barista, you will be entrusted with maintaining product freshness through effective merchandising and stock rotation, balancing the cash register at the end of shifts, and upholding all accounting protocols related to payment handling and cash bank management. The position requires flexibility to work varying schedules, including days, evenings, weekends, and holidays, often under the pressure of a fast-paced environment. It also demands a sound understanding of menu items, up-selling techniques, and the ability to effectively resolve guest concerns tactfully and professionally. This job is suited to those who have prior experience in barista roles, hospitality, or customer service and who are eager to grow their skills in a respected brand with room for advancement. Employees benefit from comprehensive training, competitive pay structure, and the chance to be part of a team committed to excellence and guest satisfaction.
Job Requirements
- Must be able to work a varied schedule including days, evenings, weekends, and holidays
- ability to work under pressure
- previous hospitality, barista, cashiering or customer service experience preferred
- must be able to learn all menu items and up-selling techniques
- basic mathematical skills
- ability to effectively resolve conflict situations
- ability to read and speak English
- ability to operate keyboard and Point of Sale procedures
Job Qualifications
- Previous hospitality, barista, cashiering or customer service experience is preferred
- must be able to learn all menu items and up-selling techniques
- basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges
- ability to effectively resolve conflict situations such as inaccurate check total
- ability to read and speak English sufficient to understand menus and special promotions and communicate with guests
- ability to operate keyboard and Point of Sale procedures to handle cashier functions
Job Duties
- Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard
- maintain condition and cleanliness of work area
- follow standards for merchandising, stocking, rotating, and storing all products
- ascertain guest satisfaction, in the event of dissatisfaction, tactfully negotiate an accommodation
- comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management
- balance house bank at the end of the shift
- perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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