St. Regis Butler

St. Regis Hotels & Resorts, a prestigious luxury hospitality brand under the Marriott International portfolio, is recognized globally for its unparalleled commitment to timeless elegance and bespoke service. Established at the dawn of the twentieth century with the debut of The St. Regis hotel in New York by John Jacob Astor IV, the brand has successfully upheld an uncompromising standard of luxury and anticipatory guest care that differentiates it in the luxury hotel market. With more than 50 luxury hotels and resorts located in coveted global destinations, St. Regis continues to attract discerning travelers seeking exceptional experiences that combine classic sophistication with modern sensibility. The brand's rich heritage is built upon icons such as the original Butler program, which epitomizes high-touch, personalized, and creative service that sets new benchmarks for modern luxury hospitality.

Located at 88 W Paces Ferry Rd NW, Atlanta, Georgia, the St. Regis Atlanta offers an exceptional venue that embodies the brand’s vision and reputation for refined elegance and flawless service. The Atlanta property is a crucial part of the St. Regis network, catering to elite guests who expect nothing less than perfection in every aspect of their stay. This property stands as a vivid extension of the brand’s ethos, providing a sanctuary where luxury and tailored guest experiences are paramount.

The Butler role within St. Regis Atlanta is pivotal to delivering this elevated service standard. As the face of the Butler program and the ultimate luxury ambassador, the Butler provides bespoke experiences tailored to guests' individual preferences and anticipatory needs. The position is full-time and classified as non-management, excellent for service professionals who possess a passion for luxury hospitality and meticulous attention to detail. The Butler is responsible for ensuring seamless coordination with various departments such as valets and guest services to meet and exceed expectations throughout the guest's entire journey—from pre-arrival preparations and check-in to the guest’s stay and departure.

The ideal candidate thrives on exceeding guest expectations through a proactive approach, creativity, and a commitment to excellence. They create strong relationships with guests by anticipating their desires and delivering original and thoughtful service responses. The role demands exceptional interpersonal skills, professional appearance, and the ability to maintain composure and attentiveness throughout long periods of standing, walking, and physically supporting guest needs with gentle lifting and carrying of items weighing up to 50 pounds.

Working as a Butler at St. Regis Atlanta also requires adherence to company policies, safety regulations, and quality standards that ensure a safe and welcoming workplace. Team members need to represent the brand proudly with impeccable professional conduct and uniform standards. This position offers a dynamic, engaging work environment where passion for service and luxury converge.

Furthermore, St. Regis, through Marriott International, is deeply committed to fostering a diverse, inclusive workplace that celebrates the unique backgrounds and talents of its associates. The company upholds equal opportunity employment practices and welcomes all qualified candidates, including those with disabilities and veterans. By joining the St. Regis team, associates become part of a global family dedicated to creating extraordinary guest experiences and pursuing personal and professional growth within an esteemed luxury hospitality brand.