Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs

Job Description

St. Regis Hotels & Resorts, part of the prestigious Marriott International portfolio, stands as a beacon of timeless glamour merged with a cutting-edge spirit. With a rich heritage dating back to the early 20th century, beginning with its debut hotel in New York under John Jacob Astor IV, St. Regis has consistently redefined modern luxury through impeccable service. Present in over 50 luxury hotels and resorts worldwide, St. Regis is synonymous with an unyielding commitment to exceed guest expectations by blending classic sophistication with contemporary sensibility. The brand is notably celebrated for offering an exclusive butler service, ensuring that every guest's experience is personalized, seamless, and memorable. Marriott International is dedicated to fostering an inclusive work environment that values diversity, promotes equal opportunity, and supports professional growth across its global network.

The role of a waiter at St. Regis is central to this distinguished guest service philosophy. As the primary face of the brand's storied waiter program, the waiter embodies the heart and soul of modern luxury service, providing personalized experiences from the moment guests arrive, throughout their stay, and as they depart. This position demands creativity, adaptability, and a deft touch in anticipating and fulfilling guests' individualized needs. Waiters collaborate closely with other hotel departments to ensure a flawless service flow, coordinating the activities of assistant waiters and verifying that supporting departments are fully equipped to meet guest demands. Beyond service execution, waiters build meaningful relationships with guests, proactively anticipating their requirements and responding thoughtfully to elevate their overall experience.

Success in this role requires a passionate commitment to excellence, uncompromising standards, and impeccable interpersonal skills. Waiters must also uphold company policies and contribute to a safe and professional workplace. Physical demands are significant, including standing, walking, and moving up to 50 pounds, highlighting the active nature of this dynamic role. This full-time, non-management position is based at the St. Regis property located on 88 W Paces Ferry Rd NW, Atlanta, Georgia. Joining St. Regis means becoming part of a global family of associates dedicated to delivering superlative service while growing personally and professionally within the Marriott International ecosystem. If you are eager to represent a luxury brand distinguished by its heritage and forward-looking vision, the waiter position at St. Regis offers a unique opportunity to thrive and make a lasting impact in luxury hospitality.

Job Requirements

  • High school diploma or equivalent
  • Minimum six months of related work experience
  • Ability to stand, walk, and move for extended periods
  • Ability to lift, push, pull, and carry objects up to 23 kg (50 lbs)
  • Willingness to comply with company policies and procedures
  • Strong communication skills
  • Ability to maintain professional appearance and demeanor

Job Qualifications

  • High school diploma or equivalent (GED)
  • Minimum six months of related work experience
  • Strong interpersonal skills
  • Ability to anticipate and fulfill guest needs
  • Passion for exceptional service
  • Ability to work collaboratively in a team environment
  • Commitment to maintaining professional standards

Job Duties

  • Provide personalized services and experiences to guests before arrival, during check-in, throughout the stay, and at check-out
  • Coordinate activities of assistant waiters
  • Collaborate with supporting hotel departments to ensure guest needs are met
  • Establish strong relationships with guests and anticipate their needs proactively
  • Uphold company policies and create a safe work environment
  • Maintain professional appearance and communication
  • Perform physical tasks such as standing, walking, and lifting objects up to 23 kg (50 lbs)

Job Criteria

Experience

Entry Level (1-2 years)


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